Canyon View House w/ hot tub, game room, views, and more

The view, the space, game room

Even though this was advertised as a recently updated kitchen, the rangetop did not work properly. Three of the four knobs were stripped, and we could not use the burners at all. The refrigerator did not filter properly and gave very little ice for our party of eight. Actually, it was obvious that these appliances had not been recently replaced. There were no instructions on how to operate the spa or the Jacuzzi. The shower and toilet in one of the bathrooms was connected and the toilet backed up into the shower. Then the shower would not drain. We reported these things to the property management company. Even though they did send over a hot plate for us to cook on single burner, that did not make up for the fact that at our arrival with the plan celebration dinner, we were unable to cook easily. I reported the incident with the refrigerator also but could not tell that anything had been done to repair it. Interesting thing is that when we signed the guestbook, the previous guest had noted the same problems. And nothing had been done about it before our arrival. One more thing. I had called the management company about an early check-in and they said they would check with the Cleaning service. I never heard back from them so we waited until after the 4 o’clock arrival time to do our grocery shopping and arrive at the property. When we got there, the cleaning service was still there and told us that we weren’t supposed to be there that there was no check in. And asked who we were. There was little communication.