Super Collection O RBS NFC Road

I had a VERY BAD experience with the RBS NFC-Yoyo hotel, which I had reserved for my exam on August 10th, and my check-in time was specified as 9–10 pm. I reserved this hotel room for one night through online on August 6th, and on August 8th, I paid a portion amount of Rs. 518 (the whole cost of the stay, including taxes, was Rs. 1036). When I called the hotel personnel on August 10th at around 9:30 p.m. to let them know that my check-in time would be delayed by about fifteen to thirty minutes, they told me that all of the rooms were booked and that there was no room available for confirmation. How careless is this?? How is it possible for someone to contact the user with a confirmation and the partial payment for a room if hotel doesn't have room availability?? Is this appropriate behavior?? They stated these things before I arrived to the hotel, and as a lady, I had reserved this for a night. So later I stayed in my relatives home which is almost 2hrs from exam center. Does seriously booking.info get confirmation from the hotel before verifying with the user? Or simply book.Info requests a partial sum from the user for room confirmation. Why there's a lack of communication between Booking.info and hotels? which finally impacts users/customers. Despite asking for my refund amount of Rs. 518 over several calls, eventually, I received a mail with an OYO link for my account data after all of this. they did not provide my refund through the method/mode of payment; instead, they requested my account details and shared them, but I have not received any refund as of yet. I tried calling the support call number for refund status which requests the PNR number and fails to connect to the help line after entering the pnr/booking number. Users should never trust the terrible experience they had with OYO and booking information! ITS VERY HORRIBLE EXPERIENCE WITH OYO AND BOOKING INFO WHICH USERS SHOULD NEVER TRUST!!

Nothing

He charged more than what was displayed on the website. I had booked 2 rooms at a price of 1574(price of two rooms )for three people. When I went there he said the rooms were sold and gave me only one room at a price of Rs2000/- . The hotel manager did not provide any bill, upon insisting he said the bill will be provided by the website . Extremely rude response from the manager

It is not worth for money

1) Doesn’t have Geyser 2) No cleanliness 3) No TV 4) Two condom Packets were found in cupboard- Suggests it is justifiable as an OYO Hotel

Awesome stay. Good room

No cleaning, no washing cloths. No cleanness under the table...floor was sticky while walking

Wifi TV facilityExcellent

Good and comfortable room. Hotel located in main road. Easy to access.

The staff is Helpful, hotel is amazing , the rooms are clean and spacious.Very relaxed stay good amenities all round.