1 Wordsworth's Stamp House

The location, the size, the comfort and the facilities

The bins overflowing

Nice location and convenient

Parking a challenge and noisy restaurant staff late at night

Bed was comfortable, fully equipped kitchen, tastefully decorated.

Entrance was under whelming to say the least. The hairdressers in the building leaves the main front door open, even when theyre closed, I found this out very late at night. The WiFi was awful! Parking was poor and a nightmare. I was expected to put the bins out on the weds night with no replacement bin bags. The restaurant opposite looks in through your sitting room window. The sofa leg was broken along with a broken slat in one of the bedroom blinds. Overpriced for such a small apartment with no parking and unfortunately, we had very noisy neighbours above. I had rang months prior to explain my son, is very poorly. I had spoken with booking.com who advised us as it was so early on in the booking it shouldn't have been a problem to cancel due to the nature of the problem and the company wouldn't get charged by them for allowing it. I eventually spoke with your team here who were so unsympathetic and told us booking.com would charge them but I could still cancel and loose every penny. Your contact details on the booking are inaccurate as it took me three phonecalls to reach out to the team and get the correct contact details. Also you sent an email asking me to respond with what time I would arrive. I did so and asked a question regarding the parking as my son is now disabled and I heard nothing back at all. You're a money grabbing company as far as im concerned and your staff and contact details are useless.

We loved this property. Location excellent. Extremely comfortable beds. Home from Home.

The only thing we could have done with was some cooling fans as the property was very warm. We had to open bedroom windows wide to let some air through and then we were wakened with the bottles/glass from the pub being emptied.

Breakfast N/A The location was superb in the centre of town with access to everything including lots of lovely local walks. The property was clean and comfortable with everything you need for your stay.

There was nothing to dislike

Ideal location to be in the middle of buzzing town

Parking - need to keep taking car from street parking to car park

Location

Only one set of keys