Hartbeest Bush Stay #4

Honestly, we were very disappointed with this stay (I'll elaborate in the section below). Basically the only thing we liked was that it was located close to the wedding we attended (which was at a rather remote venue quite far from the town itself. So generally not a great location). Other than that there was very little that I liked.

So many things! "ECO": First of all, one cannot call oneself an "Eco Bush Lodge" if there is very little aspect that can be classified as "eco" on the property. I was thoroughly disgusted by the way the owners are bulldozing the environment without properly restoring it (I attach photos). Not only is harmful practice, but it a massive eye-sore for visitors! Rude host and bad communication: When we reached the property there was no clear indication of which unit we are in (in the email it simply stated "4", but it wasn't obvious that this was a unit#). When I phoned the number, the host was rude and sarcastic ("How should I know? You booked it!"). When we eventually reached the correct unit the key was not in the door as she mentioned. I phoned again, and she suggested looking under the rug (where I found it). She blamed the cleaner who is "temperamental" and that's why the key is not in the right place. This was extremely unprofessional and unasked for!! Access: The dirt road to reach the property is extremely bad and although this is not a problem per se, it was not stated when we made the booking. Unrefined: 1) There is a weird unfinished pool/ dam/ water mass at the back of the units, which attracts a lot of mosquitoes. Ventilation in the unit itself is quite bad, and the floor fan only worked on one setting (the knob at the top is broken so it can't be set to stay still, it automatically rotates). In the summer heat is was very uncomfortable. 2) There is a struggling fiddle-leaf fig tree in the living room that is dying a slow death. Don't have plants in units that you don't intend to take care of! Same for the struggling plant by the unit entrance!! Horrible bedding: The bedding is very cheap! An full additional set of bedding chills on an open shelf in the bedroom, which in summer will defintely not be used!!

The pool was nice to cool off

The bed was horrible 😫 I'm 6 months pregnant and couldn't sleep on the bed. The mattress was very old

The private pool and rooftop was amazing. The location is perfect not far from shops. The privacy is perfect minimum interaction with staff.

In the shower the roof has an opening and there will be leaves on the shower floor. Also the space near the window in the bedroom there was alot of mosquitoes and bugs due to the. We had a frog in the room due to opening space below the door. Only if they close those spaces.

We loved the location. It was very quite and peaceful

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Its a quite hifeaway place...

You should invest in good quality beds and bedding!! Most of your windoes have this space that makes bugs and mosquitoes easoly enter the house. You need to get hanging hooks in the bathroom. Your stove did not ignite when we tried to makr coffee, IF YOU CAN, consuder a normal electrical ketttle. Maybe a shelter by the sliding door??