Via del Mare, Terre Marine

Everything

The location was good but very difficult to find.

1-Very difficult to find. 2-The bed support structure was broken and we had to place the mattress on the floor the first night. The frame was only repaired at 18:00 the following day.

Location was great, being near to the tunnel from the Riomaggiore train station. Sound proofing of the room was also sufficient as it was able to block the loud music that was being played at night, as part of the lively night life. Instructions and directions to get to the property were also clear and straightforward.

The website used for keying in the details for online check-in was not responsive when trying to input the country and only worked when it reverted back to Italian language. Host response was not as prompt as some other accommodations we stayed at during the trip. Hot water was limited to about 30mins in the day and 30mins in the night due to the model of the water heater.

Location was great Quiet Large bed Ease of checkin Staff responded immediately with any questions

Bed was uncomfortable.... well my half , my husband's was fine. One side is very worn . Could use a drying track for laundry.... just a suggestion

Clean comfortable apartment in an excellent location.

Had a problem getting into the apartment as the front door lock was not working. However, the property managers arranged for a contractor to come and fix it. The whole process took about an hour. A bit frustrating at the time but, in hindsight, it was resolved quickly and competently.

Location

Water on bathroom floor

Cosy renovated apartment in the harbour. Easy walk from the train station with minimal stairs and effort. Beautiful town and apartment to explore the other towns.

The only good thing is the location and the view if you crane your neck out of the window is beautiful! Check-in and check out was easy and the property was responsive

I am not sure how they have this high of a rating. I usually see bad reviews and ignore them, but please trust me and avoid. This is absolutely not worth the money they are charging. The apartment is dark, we checked in at 7:00 pm and checked out at 10 and the only real light is from the one window that looks out to the apartments in front of you so if you are changing you need to go to the bathroom or back area because everyone can see you. The apartment was not clean even tho we were charged a 100 euro cleaning fee (almost as much as the night stay). We did request a refund, but the property has stopped answering us. There was blood on the blanket, the apartment smelled like must and it was impossible to be in. The water smelled like sewage which unfortunately is out of their control but made it impossible to take a shower. They also had not cleaned the shutters so if you wanted to see the view you had to push through piles of dust on the window. The must smell was so unbearable and they offered to come see it, but there was nothing to do and we were going to bed with check out at 10 am the following morning (we had a 1 night stay). We appreciated the offer, but we should not have been allowed to check in with the smell so bad We did not use the kitchen and the toilet was clean. The double bed is two twins pushed together and would have been comfortable if we could have used the blanket in the closet, but that had a blood stain. They have ignored our request to refund the cleaning fee, but please note this is not just an angry review of not getting our money back. We have been fortunate to travel to 49 countries and counting and it breaks our heart to leave bad reviews, but people need to know before they stay here. It is absolutely not worth the money they are trying to charge and the additional cleaning fee is robbery. No location is worth this, trust me.