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8.9 / 10 Guest Rating

Ponce Plaza Hotel & Casino

Calle Reina Esquina Mendez Vigo & Union, Ponce, pr

Ponce Plaza Hotel & Casino - main view

About the Property

Central Location in Historic Downtown Ponce:
Located in the heart of historic downtown Ponce, Puerto Rico, Ponce Plaza Hotel & Casino offers easy access to cultural attractions like the Ponce Museum of Art and Plaza Degetau, making it the perfect base for exploring the city.

Elegant Accommodations and Amenities:
Experience comfort and style in every room at Ponce Plaza Hotel & Casino, featuring modern décor, 32-inch flat-screen TVs, coffee facilities, and in-room safes. Relax by the outdoor pool with a sundeck, work out at the on-site gym, or enjoy convenient services like laundry facilities.

Dining Options and Entertainment:
Indulge in international cuisine at Lola Eclectic Cuisine restaurant, grab a coffee at Melao coffee shop, or unwind at Viva bar. With indoor and outdoor seating options, guests can savor delicious meals and drinks without leaving the hotel.

Book your stay at Ponce Plaza Hotel & Casino for a memorable experience in Ponce, Puerto Rico!

Facilities & Amenities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A $100 incidental fee will be hold on the guest credit card at checking. The hotel is currently renovating the guest rooms. This is being done by floor. But we remain open with three operational floors. We apologize for any inconvenience this may cause. Renovation work is done from 07:00 to 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent770 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness8.0
Service9.9
Location9.5
Room Quality8.4
Amenities9.0
Value for Money8.4
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

V
VíctorprPR
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Will not return."

2.0

The location.

Parking does not provide direct access to lobby, just to the casino, allowing you to get wet under rain, staff at the reception during checking did not even look at me, breakfast on Sunday starts at 7 and finishes at 10am, but the waiting line is so long that because the checkout is at 11, you need to check out before having any breakfast (so, we got breakfast outside) plus there is only one elevator to the rooms, and you need to wait long time at the check out time because the cleaning staff is using it. Finally, the password did not work. The only positive aspect of the hotel is the location. Recommending not going there. Definitively, I won't do it.

Helpful?
J
JenniferprPR
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

9.0
Helpful?
M
MariausUS
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"We enjoyed our stay at Ponce Plaza!"

9.0

Centrally located in the middle of downtown.

Helpful?
G
GerryusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Very nice location"

10.0

Excellent hotel

Nothing

Helpful?
N
NannetteprPR
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Exceptional"

10.0
Helpful?
D
DebraprPR
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"Excelencia"

10.0

Me fascinó lo moderno ,,, limpio ,,,, variado y sus habitaciones comodidad cumplieron mis expectativas!!

Conforme en todo

Helpful?
R
RosausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Encantada"

10.0

Todo: el servicio, la limpieza, la comodidad del cuarto, la ubicación, el desayuno es exquisito y variado y la amabilidad de todos los que allí laboran. La vista del balcón del cuarto qué nos tocó era hermosa.

En cuanto a la acera para ir al elevador debe ser un poco más ancha para las personas que usan silla de ruedas. La curva está algo estrecha. Estamos planificando volver con mi tía que está en silla de ruedas y eso sería un problema.

Helpful?
P
PerezprPR
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?
J
JulioprPR
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Excellent"

8.0
Helpful?
L
LAURENTusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Great property to stay in because of excellent location"

9.0

Clean, modern, comfortable, conveniently located in the center of town, parking easily accessible

Front desk staff was cold and unfriendly

Helpful?