LA Riqueza Dhanolti View - Near to Eco Park & Surkanda Devi Temple

El trato

Very big and peaceful rooms as well as a decent place to stay with family. Good services keep it up!!

Monkeys are scary 😧 in balcony it's difficult to sit outside

Good parking nice location

Cleanliness of the ground floor should be there

Location

Dirty Unclean rooms and sheets

View is very nice from the balcony. The people who work here are helpful and cook good food. The one star I have given is just because of these two points, else I would have liked to give 0 or minus rating.

Negatives - The rooms are not very clean, so is the bathroom. The hotel looks like a hospital or hostel converted into a hotel. The approach to this property is 500 mtrs of jungle road, so once you reach here and your taxi is gone, you are stuck here - which happened to us. There are young village boys who man this hotel, they are nice hearted people, however lack training and awareness. We requested to clean the toilet, no one turned up. The management of this hotel is least bothered about the guests - there is not one senior person from the management present here. I couldn't even get a printed invoice of my stay - they sent it later on whatsapp - after reminders. This place is a nightmare - unclean, unkept hotel, that should not not be even 1 star - as per booking.com they are 3 star.. and they charge also disproportionately. Their reviews on google and booking.com are good - I think there is something fishy about those reviews. I have attached a few photos that I have taken - make your call after looking at them. We were here for 2 nights, as we had already paid and Dhanolti has very few options. We saw 2 families returned after seeing the room and had fight with the management on phone for their money.

Food was good

Bath towels, glass received once asked for them. In middle of taking bath water stopped, no one was around, it took lot of time to find help.

Hotel staff are very cooperative.food was also good

The way to hotel from main road is terrific. The commission charged by booking.com is very high . The other travel app are very less price shown compare with booking.com. I am very much disappoint with booking.com in this matter . I rethink my travel booking in future