WINTER RATES! Seaside Serenity Oceanview Suite Amazing Views 604

The view

This Condo unit is privately owned and rented out by Coastal Properties and I stayed here for 4 nights in Mid-July of this year. The absolute only plus is that the view from the Condo is great. I stayed on the 6th floor and they get 1 point for this. Now to all the negatives from me and my family’s first-hand experience: - the Pet policy AND FEES are not explicitly outlined in their listing. I was not notified of these fees until after my booking via the 3rd party site. - Their listing stated that there was a washer included in the suite and it was booked heavily based on this reason, only to find out that this was untrue. They admitted that their listing "needs to be updated to reflect this." - The floors were filthy. No one was comfortable even walking barefoot throughout the home. Many many, things are in disrepair and cooking utensils sit dirty in the drawers. - The pillows had stains which looked like blood, the curtains had mold in many places, and the visible dirt and grime did not convey a “very well taken care of” property as their listing stated. - A magazine of bullets was also found in the cabinet above the refrigerator. I emailed Coastal Properties about all these issues during our stay and the only resolution that they offered was an apology and to have someone come “re-clean” and “review the other items” mentioned in my complaint. In my opinion, this was unacceptable and inadequate for a guest that is unsatisfied with their stay! All items mentioned should have been taken care of before check-in and much more should have been done to make up for our dissatisfaction. I’m disgusted with Coastal Properties and the way they treat paying guests. I DO NOT RECOMMEND!!!

The location was perfect. The view was amazing.

I never received the email to get the code to the door and had to call to get it. The air conditioner in the living room was so loud I had to turn it off when I was in the room and on the balcony. The refrigerator door did not seal, even after someone came and "fixed it". Hotel staff weren't allowed to help because the room was a private room. Had to call and wait to for someone from Seaside to come and fix anything.

Location was great, walking distance ro shops. Very nice beach, plenty of room at beach and pools

Booked through Booking.com and they gave us wrong address. Took a few calls to get through to the owners. Booking never gave us name of Resort, would have been easier to get directions if we had the name.