Charming Shared Condo in Prime Chicago Location, 1 Bedroom and 1 Bathroom

Location is convenient. Easy access to downtown.

I booked a co-living space for two nights. It all begun when I wasn’t given the complete address for the place upon check-in. It was only sent to me via text/email once I called the customer service line. When I reached the place, I was asked to go to room 105-3 and someone already had their stuff in that room, plus there was no private bathroom as advertised on the booking and is what I paid for. Upon calling the customer service, it took them about one hour to figure out the whole thing. I found out that the people co-sharing with us didn't know that this place was a co-living space and they thought they can use any rooms. Till this point, I was still fine, but the next thing that happened was what made this entire experience the worst. Later, the customer service told me that they have moved us to room 102-3 for the inconvenience. Since I had dinner reservation, I left my stuff in room 105-3 and moved to 102-3 when I got back. It was clear that the room was used, there were used towels in the bathroom, the bed wasn’t made, there was trash in the bathroom bin, and most of all there were black strand of hair everywhere on the floor. I was so tired that I had no energy to call the customer line, so I grudgingly slept there. Next day, I checked out - even though my booking was for two nights. I messaged the management later to request refund for the inconvenience, but they didn’t even get back to me with an apology.