Elegant and Sophisticated, and we mean it!

The apartment was double booked so on arriving we had to look for alternate accommodation

The location of this property was perfect right in the centre of Liverpool very easy to access and there is a carpark right next door to the apartment.

Unfortunately I'm having to write this review but we had a very bad experience here with the host. Arriving at 11pm and using the toilet facilities a couple of times for a wee the macerator for the toilet had managed to block up. I've been a plumber for over 10 years I fully understand what can and can't be flushed with this specific system. Contacting the property owner at 11:30am he said he would get a plumber to come and fix the issue. This is leaving us without any bathroom facilities. It gets to 6:30pm one of his friends arrive to look at the issue who quoted himself "I've no idea why I'm here I'm a carpenter by trade. Fair play he tried to fix the issue where he proceeded to flush the toilet numerous times which completely flooded the bathroom floor. Leaving us no other option me & my partner had to stay in another hotel due to no bathroom facilities & having plans for that evening. The property owner was more than happy to refund us for the nights stay which we couldn't stay... UNTIL WE GOT BACK HOME. He fully refused to refund us for the night we couldn't stay & also contacted Booking.com and has not refunded us the deposit money saying we had damaged the property. During a couple of exchanged messages he did say if I was to leave a positive review for our stay we would get out money within in the next 5 minutes. Unfortunately I have more pride than to be bribed by such a person. I'm writing this review to give people a heads up for the type of person he is. You should be able to use basic toilet facilities without the fear of a blockage. Then having to relocate and losing out on your deposit "due to damage you haven't caused" In the messages after I sent bank details he left a voice message telling me about leaving a good review and my money will be transferred back, followed by a text message "Odd one I know" then once I had listened be unsent the message from the chat.

There were so many good things about this apartment. They provided us with so many products and useful things. Very clean, comfortable and modern. The host is so nice and understanding. The location is a couple minutes walk from city centre and next to it there is a beautiful waterfront. Overall, our stay was outstanding, everything was great. Great value for money considering its interior and location and service

There was no wardrobe but it wasn't a problem cause we were provided with a rack and hangers

Great Location for our stay

It wasn’t very clean and the mattress on the bed desperately requires replacing it was extremely uncomfortable.

Location very good

Clean , comfortable and great location

Great location

Great location! Walking distance to the main shopping area, multiple bars & restaurants and both James St & Moorfields stations

The bed was hard and not so comfortable but other than that it was ideal!

Location excellent

No ironing board and a little tired.