The Originals City, Hôtel Éden, Rouen Nord

Free parking

Terrible experience – avoid this hotel! The service here is awful. Our air conditioning didn't work, and the staff's lazy response was just "that’s what there is." The room was filthy and full of hair when we arrived. On top of that, the housekeepers ignored our "Do Not Disturb" sign and walked into our room twice! The water pressure in the shower was extremely weak, and there is zero soundproofing—you can hear every single noise from the entire hotel. Definitely not worth the money.

We liked the free parking on site. And there are local nearby restaurants that were good. The lift was working.

The room: We unfortunately stayed at a time during a heatwave (+40 degrees) and the rooms have no air conditioning, despite this being a specific criteria we were looking for on the booking search. We were so uncomfortable during the sleep even with a fan and windows fully open, it was a hotbox. The breakfast: please don't pay for the breakfast, we found mould on the crepes (see photos) and the croissants were stale. For 2 people, we paid €28 which was definitely not good value and quality as you would get at any local boulangerie. This demonstrated that not only the food was re-served again over several days but was also not kept appropriately.

Good location to access the motorway

Some of the furnishings were a bit dated, but that’s fine by me

Good location for our stop before calais. Good parking for our motorbikes. Restaurants 10 min walk away, we ate at 3 Brasseurs, nice meal. Breakfast was extremely good. On arrival, I was suffering from the heatwave, and as no aircon in the bedrooms, a fan was supplied for us.

No air con in the bedrooms

Personnel accueillant

Équipements de salle d’eau vieillissants

Location

A kettle in the room would be useful

Bien placé,