Rixos Sungate - The Land of Legends Access

the room was fine and the view was ok. I like the organization of the restaurants and evening party. it was busy but not crowded because of the proper handling

the rooms have separated beds no kingsize! even when i booked for kingsize. they kept me in a room for one night until next day so they managed to get me a kingsize bed

Personel özverili ve güler yüzlüydü ancak personel sayısı otelin büyüklüğüne göre çok yetersizdi

Yemek çeşitleri yetersiz, hem yetişkinler için hem çocuklar için olan aktiviteler çok azdı. Odalar pis ve bakımsızdı.

По сравнению с 2024 годом стало все намного хуже

Хороший отель. Территория прекрасна. Люкса не ждите в остальном все на уровне. Хороший пляж, можно найти песок. Всегда есть лежаки. Бесплатные беседки на пляже. Шикарный детский клуб. Кофейня Costa на территории. Отличный Аля карт sea food.

Коктейли в баре наливают в неподходящую посуду. Казалось бы ерунда, но и не понятно почему не налить в бокал?

wszystko

Room is very nice but bathroom accessories are not good. Beach is very nice. Resturant is very good The night facilities is bad and not funny

Resturant difrent type of foods

Location and landscape

First and biggest problem is LACK OF SAFETY. Next to our room door, there was open and dangerous meter cabinet. It was dark and deep. It was extremely dangerous not only for our baby but also any other small kid in Hotel. When we warn cleaner about that, answer was it is not my responsibility. Hotel also has many idle section (eg: restaurant in ground floor of main building) and unfortunately access is not restricted. So also another dangerous place for kids. Second biggest disappointment was "WATER CUT OFF". You should not experience water cut off for the hotel that you are paying hundreds of euro for a day. Overall cleanliness was also problematic but that is not surprise by considering even there is no water in the rooms. INACCESSIBiLITY is also huge issue in hotel. Hotel is really huge and on the paper it has variety of services. But in reality they are very far from each other and thus you rarely be able to use them. As an example, Hotel has good coffee corner (Costa Cafe) but it is almost one km away from kids section (Rixy kids club). So we had to walk half an hour to get good coffee. This is one example but it can be multiplied. Finally Hotel is really crowded. You do not feel it during the day since area is huge. But in common areas (restaurants, pool bar, animation area) you lost in crowd and have to wait really long queues for the service. OVERALL Rixos Sungate far from justifying its price. It was not my worst hotel experience if you put price aside. But by looking PRICE/PERFORMANCE ratio, it is WORST hotel experience ever.

Everything was good! The hotel area is very big and comfortable, even though the hotel was full of people, you don't feel/see the crowds, there are a lot of different locations and facilities to spread around.

We were disappointed with food quality at the main restaurants and beach bars. The grill assortment was very poor and almost the same every day, burgers and chicken were dry and tasteless. For this hotel level and price we would expect better food standards and variety.

I would like to extend my sincere thanks to Rixos Sungate Resort for the outstanding hospitality during our stay. Everything was well organized, the facilities were excellent, and the staff were always helpful and professional. A special thanks to Mr. Ibrahim Afsin from the Guest Relations team for his warm welcome and continuous support, which truly made our stay more comfortable and memorable. I highly recommend this resort and I am looking forward to visiting again.

Everything was perfect