Cozy Cardiff Cabin Retreat sleeps 6 by Aimee

Nothing

I am extremely disappointed with this booking. The property was advertised as a cozy lodge, but in reality it was a caravan located in someone’s back garden. It was outdated and had a strong damp smell throughout . The surrounding environment was also unsuitable, with rubbish in the garden and limited street available parking. The property owners had several dogs on site, which was not disclosed and is a serious issue for our children, who are uncomfortable around dogs. More importantly, our children have disabilities and allergies, and the damp conditions posed a potential health risk. They also did not feel safe in the environment, which made it impossible for us to stay. Given these circumstances, we felt we had no choice but to leave. Unfortunately, our request for a cancellation refund was declined, which has added to our frustration. This experience was very upsetting, and the property was completely misrepresented. And booking.com unhelpful as well. This may be the last time we book through them.

Hottest night of the year. Very helpful hosts put air conditioning unit in for us while we were out which made it a lot more comfortable temperature for sleeping when we returned.

Staff was good and it was clean n tidy but WiFi facility need to be improved.

WiFi weak signals

Tv

Absolutely filthy and old . Freezing no heating system . Beds uncomfortable. Caravan in a garden that’s full of chickens and mud . Looking at a brick wall either side and a high fence at the front. Blood smeared up walls and curtains , shower and toilet full of hair and toe nails .

Os donos sabiam que iríamos chegar tarde então tiveram o cuidado de ligarem o aquecimento para quando chegássemos estarmos confortáveis. As tolhas e roupa de cama estavam limpas e a cheirar bem! Só fiquei uma noite mas repetia! Tínhamos café para tomar.

A limpeza na casa de banho não estava a 100% mas era razoável.

Great family run accommodation. Perfect place to have a group get together. Accommodated our group of 6 comfortably. Good location with shops and takeaway nearby and a short walk or taxi to Cardiff bay or city centre.

Not quite enough cutlery for our party but easily rectified.

It was clean warm and as described. Hosts were very pleasant.

Little things could be improved.

It was somewhere to sleep

The ads fails to mention this is just a caravan in someone’s back garden, had I of known this when booking I wouldn’t have chosen this at hotel prices over priced for what it is. The caravan smells of dogs

Absolutely nothing. It was fusty, damp and smelt awful ! Front garden had chickens and chicks is some were dead and left in the stinking 30 degree heat and there was dog pooh everywhere in the from garden. Everything runs off one 8 plug extension lead nothing pat tested. Used the fan once and it melted and smoked we had to turn off. We spent as little time in there as possible. 1st night 4 of us went to a gig and my dad took my son back the host played loud music until 11pm. It was so hot when we tried to open the windows there’s about a 3 inch gap between the window and a brick wall so no fresh air. 2nd night topped it off we stayed out from 9am to 6pm and went back in the evening my 3 year old son brought over some drug paraphernalia and drugs (cannabis) and asked us for some of the sweets thank god he didn’t Injest any I can’t think of what would happen. We got an early night and left at 8am ready for our 6 hour journey. There was so much more but I WOULD NOT RECOMMEND ANYONE TO STAY !!!!!

It was fusty, damp and smelt awful ! Front garden had chickens and chicks is some were dead and left in the stinking 30 degree heat and there was dog pooh everywhere in the from garden. Everything runs off one 8 plug extension lead nothing pat tested. The floors hadn’t been mopped, swept or hovered there was fingernails and hair everywhere. Used the fan once and it melted and smoked we had to turn off. We spent as little time in there as possible. 1st night 4 of us went to a gig and my dad took my son back the host played loud music until 11pm. It was so hot when we tried to open the windows there’s about a 3 inch gap between the window and a brick wall so no fresh air. 2nd night topped it off we stayed out from 9am to 6pm and went back in the evening my 3 year old son brought over some drug paraphernalia and drugs (cannabis) and asked us for some of the sweets thank god he didn’t Injest any I can’t think of what would happen. We got an early night and left at 8am ready for our 6 hour journey. There was so much more but I WOULD NOT RECOMMEND THIS TO ANYONE !!!!!!