Hills House Villa by Globalstay - Jimbaran x Balangan x GWK

Хорошая вилла.

Не очень удобный заезд , если вы на машине

The house looked like you had everything you needed at first sight... Had a nice balcony to watch the sunset from upstairs.

The place is really run down. All the showers didn't have enough pressure for a good shower. The house needs some love. They don't change the linen or towels even if we stayed for a full week. Didn't even provide drinking water after you finish the one they provide, which was half empty! The location is really hard to find for grab drivers and it took at least 30 minutes to go to any beach. So overall not a nice experience.

Уютная вилла , расположение хорошее, рядом есть кафешки до которых легко доехать. Из плюсов есть стиралка и сушилка, мы уже останавливались здесь год назад, как всегда остались под хорошими впечатлениями . Персонал вежливый, откликается на любые просьбы. Обязательно вернемся еще .

Ничего

No running water for the whole duration of our stay! They also sent us the wrong checkin code so we were in a dark alley with a crying baby for 20 minutes trying to figure it out with them. When we finally got in, the internet didn't work. I'm initiating a refund through booking and a card chargeback if that doesn't work.

The villa is okay but disappointing compared to the pictures. Upon arrival, the first shock was the pool – extremely small, only two people could use it at a time. The bedrooms were fine, but the bathrooms were below expectations: not very clean and almost all shower heads were broken. The worst happened after two days when the entire villa ran out of water. This could have been acceptable if at least management had answered, but despite many messages, we received no reply at all. Because of this, we had to leave the villa and book another one, which cost us extra. I requested a refund for the unused nights, but it was refused. Very disappointed by this experience, I cannot recommend this villa.