GuestReady - Central & spacious apartment in Porto

The location was good.

The bathroom showers. Both had broken shower trays which leaked when used. One of them leaked so badly that the flow of water flooded into the bedroom. Both bathrooms needed mopping after a shower. The mop and bucket supplied were useless. We contacted them about this and were asked to take videos and photos. Nothing was done about it. Essentially, whoever checked the premises pre rental did not do an effective job. The en-suite actually had some gaffer tape trying to stem the leak. This did not work. The kitchen was poorly equipped and the hammock in the garden was covered in mould. We were only there 4 nights so all these problems were disruptive. Eventually, we were offered a small refund but this in no way compensated for the problems during our stay.