Stay @ The Wellington, Burton On Trent

It was at good location

My shirt went missing

Location was alright

Kitchen smelled disgusting, bins full to the brim knocked my sick everytime i walked past it / in there, room tiny and uncomfortable. Couldnt even keep the room key on me as it had to stay in a lock box on a steel wire next to the door, was not happy about this.

Great room. Lovely and comfortable. Lots of extras

Very clean with nice finishes and seemed well maintained and looked after. The room was nice with somewhere to hang clothes, kettle etc and bathroom was clean and pleasant. Overall a very well finished and well kept property.

Traffic! The property is right next to a rather busy road (Wellington St) that doesn't seem to quieten down much as the night goes on. I was there for 2 nights and the first night sleep wasnt great. They do provide ear plugs, single use in sealed wrapper but I struggle to sleep with things in my ears so didnt help me much. The second night the fire alarm went off about 12:30 in the morning, I checked around and it didnt seem to be burning down but being an unmanned property there was nobody to turn the alarm off. My nephew got onto the phone with someone who said the fire brigade were on there way..... arriving about half an hour after that so we were now getting well into the early hours. So both nights for me were not restful at all, then a two and a half hour car journey home, safe to say i felt a bit rubbish.

It was easy to check in, and prior to the booking the communication was good.

There were a number of issues. The room was at the front next to the road and was VERY noisy with trucks, cars and people shouting. Ear plugs were supplied but they didn't really help enough. The bed was two singles pushed together, one of the singles was fine but the springs in the other one have gone. I moved to the better mattress then a few minutes later heard the springs from the other one ping back up into place! The bathroom was a wet room which flooded quite heavily when I used the shower. Plenty of towels were provided and I used a couple to mop up. I am due to stay again next week and have requested a refund (admittedly a day later than the guaranteed refund date but with would be appreciated given the uncomfortable stay above!) however the communication after the stay has been much slower since. UPDATE: After asking a few times, I have been given a refund for the second stay which was due to start tonight, so that is a positive at least!

Clean property, safe and locks with keys useful.

WiFi wasn’t the strongest in my room but not a big issue

Room right next to the road. Very noisy with constant traffic throughout the whole night.

Modern very bright clean room, bigger than expected, loved the king size bed and bedding and simple yet stylish decor, bathroom was a good size with lovely fluffy towels and complimentary toiletries supplied. Made use of the shared kitchen and ironing facilities provided. Location was good 10 minutes from the train station and the real ale pubs around the area also near a fantastic curry house and a gurkha restaurant

Situated on a very busy road..but ear plugs are provided.Also a slight smell eminating from the shower trap but it is a very old converted public house a bit more bleach on the cleaning rounds should help