Cactus Royal Spa & Resort Adults Only

Great room, very clean, great shower, great food, very good service, friendly staff, nice pool, beautiful hotel. Close to the beach (2 mins walk). There are a few restaurants near the hotel but no nightlife. For nightlife you need a short cab ride to Malia or Hersonissos.

We had a wonderful vacation. The hotel is quiet, the rooms are clean and spacious, the staff is very nice and helpful and the food delicious.The area is very nice, very appropriate for a family vacation and the beach is just accross the road.

Great hotel really friendly staff

This is the second year that my daughter and I have visited for a short break for some rest and relaxation. The hotel provided both

This is a hotel where both management and staff understand the meaning of service. All are well trained friendly, efficient.. This was our second visit and if anything the service and environment of the hotel had improved on last year. The immediate local area is a little tacky and off putting but this does not impact on the hotel grounds and there is at least one good café within a short stroll of the hotel.

This is a relatively new hotel and is therefore in very god condition, the hotel is kept very clean and tidy at all times. We had booked a suite which proved to be well worth the extra cost, the suite overlooked the pool area and effectively had two balconies which had the sun from 10am till sunset. The all inclusive package was of a very good standard. Our major criticism was at the end of the holiday which coincided with the end of season, when the hotel was winding down, the owner/management threw a party for local business owners and dignitaries which took over the main restaurant leaving paying customers the choice of either a fixed menu in the corner of the restaurant or using the sister Cactus Beach buffet (2* at best). This left us feeling that our 5 star experience had descended to a 2 star experience especially when the buffet for breakfast was closed on the final day as "it wasn't worth opening for 6 people" but managed to be open to give the staff breakfast. A great shame as what was an excellent holiday was somewhat marred by the final days. When we checked out we explained how we felt to the Receptionist, however, the Duty Manager didn't seem to have the time to talk to us.

Just returned from the Cactus Royal and taking into consideration the price that we paid our overall experience in this hotel was very good. We were the only English couple staying as it is very popular with German and Russian holiday makers but it did not matter as everyone was well behaved and the staff went out the way to talk to us. We were a little apprehensive as previous all inclusive hotels haven't lived up to the star ratings but this one is definatley 5 star with good quality food, fantastic range of drinks included in the all inclusive package and excellent customer sevice. The jewel in the crown has to be 'Elia' the Mediterranean restaurant which you are allowed to visit once a week. The food was amazing and the location overlooks the sea which gives you a cool breeze and creates a fantastic atmosphere. The only downside to this hotel is the fight for sunbeds in the morning but this problem exists in most hotels when they are full. In summary if you are looking for value for money but still want quality this hotel is hard to beat.