2 Bedroom Modern City Centre Apartment - With Balcony

Nothing. Awful experience.

Everything. I booked this accommodation months in advance, and payment was made as requested. However, the host cancelled my booking two hours before check-in, and I was only notified of the cancellation via a phone call from Booking.com whilst I was driving to the accommodation with my family in the car! I stated that this was totally unacceptable and requested a resolution, but nobody called me back, leaving me to find alternative accommodation last minute in a major city at Christmas time. Unbelievably poor experience from both the host and Booking.com, and it is clear that the only reason for the cancellation was because the property could be letted for a higher rate at this time of year.

Property cancelled my booking at 3am few hours to my travel without any prior information. I had to look for an alternative accommodation that morning. Very unprofessional

Clean

Na

Everything about it it was warm and just where we needed to be the rooms are decorated lovely and the beds were super comfortable

There was nothing we didn't like it was perfect

Location was excellent for Birmingham hippodrome. Host was helpful. Beds and bathrooms clean.

There’s a nightclub over the road that was noisy until early hours, not the hosts fault though. The property had a smell of weed and cigarettes but not sure if came from outside. Marks on walls which could be easily touched up but the property was overall clean.

Nothing. It was absolutely filthy, unclean, dirty walls, dirty sheets, boogie on the walls. Nothing like the photos.

The location was the only positive.

Apartment was cleanish - handprints on walls of bedrooms

After reading previous reviews I was concerned. Tried to contact via email, what’s and call before hand. No communication. Had an email at around midday of booking to say apartment would be ready by 330 and would inform us how to enter. 4 o’clock and nothing so messaged again. Was told there was a leak in apartment. Another apartment would be available, we had no choice but to accept. Area seemed slightly dodgy. Apartment was nice size but walls could do with a clean. Main concern was other apartments on the floor seemed to have men coming and going all through out the night. One man knocked on our door to enter. It seemed that they were visiting ladies all through out the night.

It has four beds, not that I'm sure anyone had slept in them

Communication with the accommodation was poor. As we got closer, I got a funny feeling and unsurprisingly that was confirmed on the morning of when they cancelled and then was suggested some other dodgy looking apartments. Ended up booking a Travelodge on the day, paying premium due to the late booking on a Saturday. But at least we got a bed there

Only good thing was proximity to the station

Smelt horrendously of cigarettes, carpets dirty, bed covered in small hairs (unsure if it was washed), people hanging around outside the door, shower temperature didn’t work, uncomfortable stay - invest more in cleaning rather than decor and TVs!