Nicole, 2 bedrooms apartment in Playa de las Américas

I didn’t like anything about this place. It was absolutely distrusting holes in the walls, 0 hot water, barely any windows in the property, and was infested with cockroaches all throughout the bathrooms. It is the opposite of update and modern. It is old and gross. It reminds me of a prison cell and I wouldn’t want my worst enemy to have to stay there.

On top of all the issues with the actual place the host was quite rude when we voiced our complaints about not wanting to stay in her properties anymore and when we wanted to share our experiences online threatened to take legal action against us. If rating a property had the option to be negative I’d give that to this property.

Ubicación buena, apartamento aceptable

El termo eléctrico solo da para una ducha, el resto se ha duchado con agua fría todos los días

Location in the resort was perfect.

Appartment was in a. complex of 3 floors but above shops and cafes. Its At the bottom of stairs that were used by public/workers/deliverymen as a short cut to beachfront and shops. Very noisy, people walking straight in front of appartment. Lift is at the side of appartment. Noise from this starts before 7am with deliveries to the shops as they are inaccessible to vehicles. Constant noise from this. Appartment is in need of renovation. No windows at all in ensuite bedroom. Very warm on Dec. There was aircon over the wardrobe but as we could see stains inside wardrone we feared it would leak so did not use it. Various items broken ,toilet roll holder, showerhead, holes in walls, damp patch on bathroom ceiling, very bad sealant in shower areas, black areas around skirting boards, large gap under front door. Spare bedding in wardrobe, a black fleece blanket was stained, pillows were hard as bricks. The list goes on.

Close to the beach Big apartment

The worst apartment I’ve ever rented – don’t fall into the same trap The apartment is partially underground and has almost no windows. There are only a few windows in the hallway and one bedroom, and even those don’t face outside — they open onto an internal corridor, staircase, and elevator. The bedroom windows are sealed shut, so the apartment is constantly damp and stuffy. There is absolutely no direct sunlight — you’ll have to keep the lights on all day. At night, bright lights from the staircase shine straight into the windows, and there’s no way to block them — I had to hang towels just to get some sleep. It’s also very noisy outside: loud music, shouting, people walking around at all hours — sleeping peacefully is nearly impossible. As soon as I saw the actual conditions, I requested to cancel my booking, but they refused. It feels like the whole business model is built on luring in guests with nice photos and then denying cancellations. This is honestly the worst accommodation I’ve ever stayed in. On top of that, they take a €300 deposit. According to their policy, it was supposed to be refunded within 10 business days, but I didn’t get it back until a month later, after the reservation had ended.

Location , fairly spacious.

Lack of natural light. Noisy air conditioner.