Anjee's Chalet by StayVista - Mountain-view villa with Classic wooden interiors, Lush lawn & Snooker table

Interior and location is very good

Amenities - pool table is broken carrom not smooth enough Board Games accessories not found

good interior design, good theme, overall not bad. Good staff, good food, great service.

not worth the price. looks good in pictures but in real its okay. Feels like i got an okay experience for a luxury price. Tiny cockroaches on the dining table, dirty fridge, broken pool table, stained sofa, remote control car for kids but not working (either keep a working one or take it out. We had a baby in our group who was excited to see the car but disappointed because it didnt work).

This review is for an alternate property that was offered as an 'upgraded alternative' called Stay Vista At Saanvi Villa because apparently the 'owners' were saying at this property that I originally booked - Anjees Chalet - from 19th to 21st June 2024. I was told after paying directly to this managing agency that they would charge a credit card fee, which is wrong on their part as I thought the booking and payment was done through Booking.com. So, the good points about Saanvi Villa - new villa, comfy rooms, comfy living area, aesthetics were nice, clean plunge pool, nice gazebo, nice glass terrace, nice peaceful location, helpful caretaker, gated villa so was able to let the dogs run free. Music system. Space for 2 cars.

Don't even know where to begin!!! This Agency!! Please don't charge card fees when a customer has booked via booking.com already. Be honest about the property - this was in no way an upgrade. We were told that toiletries, towels etc. were provided. There was nothing of the sort apart from handwash in the bathrooms and all the dirty smelly towels were kept in a cupboard with packed linen. Luckily, I took my own towels and toiletries - and bed sheets - My friend wasn't as lucky!! The caretaker needs more training on all aspects - particularly hygiene. It was gross catching him apply butter to the toast with his fingers!!! Cockroaches in the master bedroom. In the rains and in such a hill station place it's expected to see bugs - but certainly not cockroaches - especially in the bedrooms. Downstairs bathroom had a waterfall and water was all over the switchboard. Food is terrible. Because of the location - it's very isolated, so you have to keep paying Rs.200 to the caretaker to get food etc. you can't cook your own food - so better to take something you can reheat only or dry food - even though there is a fridge/freezer - no ice was provided, there is a microwave and oven and a gas cooker - that you can't use to cook. The window base grill, bathrooms, mirrors, doors, headboards, crockery were all dusty/dirty or stained. There was a blood-stained pillow cover, and the bed sheets weren't even washed. In fact, we noticed the caretaker making up the downstairs bed without removing the sheets to be reused, I guess. There was no orientation or check in done when we arrived. After our arrival - for 2 days the caretaker was in and out of the bedrooms without permission. Not his fault. He needs to be given proper training!!! There is no privacy in the pool/gazebo area. The neighbours/labourers can see everything.

Property was good but not clean and up to the mark approach road was very bad it was very very very sad experience

Decore was good