Hôtel Joya Paradise & SPA Djerba

Nothing

Everything was bad and my stay was so uncomfortable and a waste of money and time. First day i arrive i go to sleep put the electronic sign of do not disturb on and then find house keeping knocking in the morning as i discovered that the sign is working only from inside the room but not working on the outside, i go take a shower and its a mess and the whole room is drowning cause its stupidly designed. I put clean the room sign on and made sure its working and when im back i find it turned off and not clean, still drowning with water i go down to the reception and complain and asked them again to clean the room. I go to the pool want to order drinks by the pool but its only self service, a 4 star hotel and every time i need to order i need to walk all the way to the bar which is not even directly on the pool. I go up to the room and guess what still not clean, i start wiping the floor myself cause i wont live in that mess. I go to sleep and i wake at 5 am feeling so hot cause the ac is down and its like 34 degrees outside and the curtains are so thin that you can feel the sun on your bed and the light wakes you up with sunrise. I wanted to call the reception to complain but guess what no phone in the room so i had to go all the way down to the reception to ask them to change my room and they said theyll send someone to see the problem or change the room, but no one came and when i went down again they said the AC is broken across the hotel. Well it stayed broken during the rest of my stay which was 3 days. I didn’t sleep well at all the whole stay i was grumpy and in a really bad mood to enjoy djerba cause i was deprived of sleep. Not to mention that they have a coffee machine in the room but no mugs and when i asked for it i found a high ball glass put in the room. During check out i asked for the manager to complain but guess what again the manger didn’t arrive yet. One of my worst stays ever, it ruined my whole vacation. DONT STAY HERE!

Très très belle rénovation de cet hôtel très bien situé,proche de la plage et des activités telles que shopping, restaurant, café. Chambre très spacieuse et joliment décorée...tout est neuf et propre. Personnel très sympathique et aux petits soins.

RAS

La propreté et le personnel très sympathique et serviable

Rien

Ottimo hotel elegante e ben ristrutturato

Manca ascensore. Rifiniture non all'altezza di un 4 stelle. Non caldissimo....

Tout était superbe rien à redire sauf le recommandé

Tout Djerba la magnifique

J’ai été charmé par cet hôtel récemment rénové, qui a su allier modernité et convivialité. Dès notre arrivée, l’accueil a été exceptionnel: chaleureux, professionnel et attentionné. Les chambres sont un véritable bijoux, modernes, élégantes et parfaitement équipées pour un confort optimal. La gastronomie était également un des points forts: des plats raffinés, préparés avec des produits frais avec un service impeccable au restaurant. Mention spéciale au directeur, qui est très présent et veille à ce que chaque client passe un séjour inoubliable. Je recommande vivement cet établissement à tous ceux qui recherchent une expérience haut de gamme. Bravo à toute l'équipe pour ce travail remarquable !