9 Solent Landing

The location was fabulous

Amazing location . Right on the beach , beautiful views from the windows. very comfortable beds , lovely fresh smelling linen . Clean and tidy .

A big pricey - but I guess that’s because it’s slept 6 and the location .

The location was really good and the views were lovely, good free parking.

The instructions weren't as clear as they could have been. We arrived in pouring rain and initially entered the wrong part of the site as it wasn't clear from the instructions that entrance was through the second gate or that the front door was through the garage door. The numbers on the code boxes were unclear and there was no light so I had to try to find the instructions on my phone, whilst using it as a torch in the rain, so not a great start. Although there were lights fitted in the garage we were unable to find a switch to turn them on - which was really difficult when we returned after dark. It also wasn't clear how to open and close the garage door from the inside. I was travelling with my dad and his sister in their 70's and 80's, and my young great-niece, and it had not been clear on the property description how many stairs there were at this property, if it mentioned it was a Town House in the description I missed it. There is a large step into the front door, and 7 steps up to the kitchen and each floor. This was a bit difficult for those with restricted mobility, although they made it. Neither the shower or the bath had grab handles or non-slip mat or grip making them a bit difficult for all of us to use or exit with confidence. Although the accommodation has sleeping for 6 people, there was only seating in the living room for 4, although there was space in the top living space for a further 2 - not ideal if you want to spend time together. I slept in the top bedroom on the second night and it rained heavily - due to the roof window it was impossible to sleep through the noise. Unfortunately we found the beds uncomfortable, they felt to us that they were well used and sunken - as a result we didn't stay for the 3rd night we had booked.

Really lovely homely property. Great location for us.

Have a handrail at first set of stairs as you come in the door

It was the perfect location for the Christmas break, yards from the Beach a short walk to the village

Leaving.

The location was fantastic as was the view. The facilities were good and it had everything we needed. It was comfortable and warm and having milk left for us was very handy.

Emily was just leaving as we arrived and we spoke briefly as she was shutting the door. She left and then the door wouldn’t open for us. I made a phone call and she returned and got us in. It was just a shame she didn’t check we could get in before we left as we had a 2 year old with us. Sadly there was workmen staying next door and they did not follow the noise rules. Shouting and singing and dragging furniture around between 10pm & midnight which spoilt it rather.

Some nice features, generally nice decor, lovely view, close to a pebble beach

The windows were filthy (inside and out) so we had to clean them ourselves to appreciate the view. I think the owners need to check the quality of the cleaning service that they’re paying for as I don’t think they did a good job. I understand that the idea is to leave stuff in cupboards so we can use it as if it’s our home, but it felt like there was too much of other people’s stuff and it was crammed in to some of the cupboards. When I arrived I realised that there’s no photo of the front of the property, you walk in through the garage and it was cluttered and dirty. The microwave and tumble dryer are in here. The towels provided were small and there weren’t enough for a family of 5 for a week. There was a scrap of paper explaining that the upstairs room with the second TV could only be used for DVDs, but there was no DVD set up so we couldn’t use it - we thought it would have been a good room for our children to watch films together. We could all only use the smaller downstairs TV, which didn’t have many options (just iPlayer) despite indicating on the details that it offered streaming services. It also took a while to figure out how to use as there were 4 remotes. The Wi-Fi wasn’t good and it kept dropping out so programmes kept stopping and buffering. The breakages book mentioned more than once that the lights in the downstairs bathroom were temperamental and they still hadn’t been sorted 6 months later. After seeing the pictures and reading the reviews, I expected it to be nicer and was disappointed when I arrived. It has made me lose confidence in the rating system for Booking.com as this didn’t live up to our expectations.