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9.5 / 10 Guest Rating

3BR Premium Downtown Apartment with Office & Gym

West 5th Street 425, Charlotte, us

3BR Premium Downtown Apartment with Office & Gym - main view

About the Property

Luxurious Downtown Living

Prime Location: Situated in the heart of Charlotte, just steps away from major attractions like Blumenthal Performing Arts Center and Spectrum Center.

Modern Amenities: Enjoy free WiFi, a fitness centre, and air conditioning in this sustainable apartment. With a fully equipped kitchen, washing machine, and comfortable bedrooms, we ensure a convenient stay.

Nearby Attractions: Explore Mint Museum of Craft Design, Bank of America Stadium, and more, all within walking distance. Plus, easy access to Charlotte Douglas International Airport for seamless travel.

Book your stay at 3BR Premium Downtown Apartment with Office & Gym now for an unforgettable experience!

Facilities & Amenities

Fitness facilities (surcharge)
Air conditioning
Lift / Elevator
Non-smoking throughout
Free wired internet
Fitness facilities (surcharge)
Internet access

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional30 verified reviews
AI Summary

Guests highly rate the beautiful view and frequently praise the beautiful apartment.

Categories

Cleanliness8.1
Service10.0
Location10.0
Room Quality9.6
Amenities9.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

A
ArisusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0

The apartment was exactly how it was described on the site. We enjoyed the location and it was easy to get to. The kitchen had everything we needed. I really enjoyed the hand soap instead of soap bars. The office space was amazing and also served as another room if anyone just needed time to themselves.

The bed was a bit squeaky but it was still comfortable

Helpful?
A
AddisonusUS
Verified booking
extended_group
Standard Room
Stayed in May 9, 2026

"Exceptional"

10.0
Helpful?
M
MichelleusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

9.0
Helpful?
S
StephanieieIE
Verified booking
family_with_children
Standard Room
Stayed in Apr 12, 2026

"Perfect stay"

10.0

Locatuon

Location was perfect, walking distance to everything we needed Apartment was everything we needed. Would definitely recommend and definitely stay again Hosts were amazing, any question we had they were there to help and quick responses

Helpful?
A
Ana-ElenausUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 28, 2026

"Extremely below expectations"

3.0

I don’t even know where to start.. I’ve tried contacting the property 3 times myself and through my “Booking Genius” customer service twice 3 days BEFORE my booking. They just refuse to answer calls. I simply needed to change my check in time due to flight delay. No one responded. They only did (through text messages only) when it came to doing my “verification process”. Their portal didn’t work and they asked me to email them a copy of my ID and “a selfie” (totally insecure personal information sharing). Also they asked me to send them a $500 deposit through a Stripe set up payment request, which I still haven’t seen refunded yet, 2 days after check out. The place itself wasn’t bad, but it gave me a very off feeling once I stepped into the apartment, may be just a personal perception but I felt very uncomfortable during my whole stay there. It’s a nice apartment set up, but very poorly taken care of - laundry closet is full of mould, and the boiler room or technical closet whatever that closet that controls the temperatures setting in the apartment is, looks like it hadn’t been looked at in a century. Weird smell, and just an overall bad bad vibe. The check in process is ridiculously complicated (you get an email code for building entrance and a text message for room code and there is absolutely no suggestion on parking or which building entrance to use, there’s at least 2 of them and that code does not work on both). Very, very poor customer service, I am genuinely surprised they still have clients considering the complete and utter lack of care and respect for their customers. I asked them to give me a call back 3 times and they just ignored that and kept texting me back requesting various personal info and extra money basically. All in all, wouldn’t recommend this place to my worst enemy.

99% of everything I was expecting

Helpful?
D
DianeusUS
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"It met all our expectations, nice to have balcony."

9.0

The location was great. easy walking to the convention center. Plenty of restaurants, grocery and CVS 2 blocks away.

beds were acceptable but could be better and have a headboard.

Helpful?
A
AlexusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

10.0

Ease of Accessibility. Matching up to photos on the website.

N/A

Helpful?
E
EricreRE
Verified booking
family_with_children
Standard Room
Stayed in Jan 18, 2026

"Excellent"

8.0
Helpful?
T
TristanusUS
Verified booking
extended_group
Standard Room
Stayed in Dec 29, 2025

"Exceptional"

10.0
Helpful?
E
EvelynusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 16, 2025

"The apartment was beautiful, but more thought is needed to make the place convenient and pleasant to"

4.0

The apartment was beautiful, with a beautiful view of the City

On one side of the apartment (right), an electrical breaker tripped every day we were there, so there’s an unsafe wire connection somewhere. The sliding glass door in the living room was dirty, there was a bottle cap on the kitchen floor, and the plates in the cabinet were wet. In the bedrooms, there was insufficient space or furniture on which to place even our overnight bags. The bathroom towels and washcloths had to be found in the linen closets. They were not hung on the towel bars or placed within sight

Helpful?