2mils Dollywood, Family Resort Pool, HotTub, SL6

The place was beautiful

The parking spaces are so small and the cabin we stayed in had bats in the upstairs room. We had to deal with them for 3 nights. Not a pleasant stay in that room couldn’t get sleep cause of the noise of them flying around and flying down at you all night and day. We got 1 out but the other 2 we couldn’t get out of there. No number to call to get them out.

The property was clean and cozy.

location was convenient to all attractions.

Easy check in, place was super clean with a great layout for kids. Owner very responsive.

The walls were a bit thin, but fine for a kids trip. It'd be awesome to rent the other half with family friends!

THERE IS NO VIEW FROM CABIN/ SEE A GAS STATION/ WHEN WE ARRIVED THE HOT TUB WAS ALMOST EMPTY SO WE HAD TO FILL IT BACK UP WITH NO CHEMICALS AND WASNT ABLE TO USE UNTIL NEXT DAY (WHEN IT FINALY GOT HOT)/ OUR FIREPLACE IN LIVING ROOM WOULDNT LITE!! MAINTANCE CAME OUT WITHIN AN HOUR TO CHECK HOT TUB AND FIREPLACE// LATER THAT NIGHT WE WENT TO UPSTAIRS BEDROOM AND ONLY HAD REGULAR TV NO STREAMING CHANNELS. (WIRES EVERYWHERE) JACUI TUB WOULDNT HOLD WATER UNLESS YOU PUT PRESSURE ON IT AND THERE WASNT ENOUGHT HOT WATER TO FILL IT.(SO UNABLE TO USE IT) NO HOT WATER IN UPSTAIRS BATHROOM. HAD TO USE BASEMENT SHOWER WHICH WORKED GREAT. NIGHT STAND HANDLE NOT ATTACHED SO UNABLE TO USE DRAWER (ONLY DRAWERS IN BEDROOM WAS THE NIGHT STANDS) COULD HEAR NEIGHBORS KIDS ALL DAY AND HALF THE NIGHT SO NO PRIVACY I ADVISED THE OWNER SAM OF THIS AND HIS REPLY WAS THEY WOULD HAVE CAME OUT AND REPAIRED ALL THIS. I UNDERSTAND THAT BUT WE WOULD HAVE SPENT THE ENTIRE STAY WAITING ON MAINTANCE TO FIX EVERYTHING WRONG. I TRUELY UNDERSTAND THERES THINGS THAT MESS UP AND TEAR UP BUT REALLY??? I HAVE NEVER EVER EVER GIVEN A BAD REVIEW BUT THIS WAS CRAZY! THE REASON WE WANTED TO GET AWAY IS FOR THE HOT TUB AND THE LAYING IN BED AND JAC TUB WATCHING MOVIES AND LAYING IN FRONT OF THE FIREPLACE I WOULD HAVE THOUGHT THE OWNER WOULD HAVE AT LEAST OFFERED A SMALL REFUND OR A CREDIT FOR ANOTHER STAY AT ANOTHER CABIN (IF WE CHOOSE)

THERE IS NO VIEW FROM CABIN/ SEE A GAS STATION/ WHEN WE ARRIVED THE HOT TUB WAS ALMOST EMPTY SO WE HAD TO FILL IT BACK UP WITH NO CHEMICALS AND WASNT ABLE TO USE UNTIL NEXT DAY (WHEN IT FINALY GOT HOT)/ OUR FIREPLACE IN LIVING ROOM WOULDNT LITE!! MAINTANCE CAME OUT WITHIN AN HOUR TO CHECK HOT TUB AND FIREPLACE// LATER THAT NIGHT WE WENT TO UPSTAIRS BEDROOM AND ONLY HAD REGULAR TV NO STREAMING CHANNELS. (WIRES EVERYWHERE) JACUI TUB WOULDNT HOLD WATER UNLESS YOU PUT PRESSURE ON IT AND THERE WASNT ENOUGHT HOT WATER TO FILL IT.(SO UNABLE TO USE IT) NO HOT WATER IN UPSTAIRS BATHROOM. HAD TO USE BASEMENT SHOWER WHICH WORKED GREAT. NIGHT STAND HANDLE NOT ATTACHED SO UNABLE TO USE DRAWER (ONLY DRAWERS IN BEDROOM WAS THE NIGHT STANDS) COULD HEAR NEIGHBORS KIDS ALL DAY AND HALF THE NIGHT SO NO PRIVACY I ADVISED THE OWNER SAM OF THIS AND HIS REPLY WAS THEY WOULD HAVE CAME OUT AND REPAIRED ALL THIS. I UNDERSTAND THAT BUT WE WOULD HAVE SPENT THE ENTIRE STAY WAITING ON MAINTANCE TO FIX EVERYTHING WRONG. I TRUELY UNDERSTAND THERES THINGS THAT MESS UP AND TEAR UP BUT REALLY??? I HAVE NEVER EVER EVER GIVEN A BAD REVIEW BUT THIS WAS CRAZY! THE REASON WE WANTED TO GET AWAY IS FOR THE HOT TUB AND THE LAYING IN BED AND JAC TUB WATCHING MOVIES AND LAYING IN FRONT OF THE FIREPLACE I WOULD HAVE THOUGHT THE OWNER WOULD HAVE AT LEAST OFFERED A SMALL REFUND OR A CREDIT FOR ANOTHER STAY AT ANOTHER CABIN (IF WE CHOOSE)