Casa Hoyos - Hotel Boutique

La amabilidad del personal, la limitación y la Ubicación inmejorable

Breakfast was excellent and staff was fantastic! They were very helpful with making are stay extra special. They helped me with making restaurant reservations and answering any heating that I had. Staff went up and beyond at all times. Would definately stay again. My daughter and I had a lovely stay. Staying at this hotel was the highlight of our trip!

Nothing; everything was perfect.

Omar and his team made us feel as if we were at home.

The hotel is nice and very stylish, the design and decor is fantastic and it has a great location in San Miguel. They have a rooftop which has a wonderful view and overall as a hotel it’s a nice place.

First of all we were on the first floor, where the window is onto the lobby of the hotel, meaning you have no natural light at all. Additionally if there are people at reception or nearby the lobby you will hear it (they leave earplugs in the draw…). From a service perspective for a 5-star hotel it was underwhelming. It took them a good 4 hours to tell us the cost of a transfer to Mexico City, after asking multiple times. When we were leaving with 3 suitcases nobody offered to help at all. It’s a 5* hotel so you expect more.

Muy lindo el Hotel , ubicación excelente

Fun design, close to the center, amazing staff.

Dark rooms. No sunlight.