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7.2 / 10 Guest Rating

Hotel Lagoon - Pet Friendly

Mexico, Manzana 19, Chetumal, mx

Hotel Lagoon - Pet Friendly - main view

About the Property

Convenient Location
Hotel Lagoon - Pet Friendly is strategically situated just 20 minutes from Bacalar Lagoon and a short distance from the Belize Border, offering easy access to various attractions.

Comfortable Accommodation
Enjoy well-equipped rooms with air conditioning, cable TV, and complimentary toiletries. Some rooms even feature a terrace for a relaxing outdoor space.

Great Amenities
Relax by the outdoor pool or take advantage of the free Wi-Fi throughout the property. Indulge in complimentary coffee and pastries each morning, setting the tone for a delightful day.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Hotel Lagoon - Pet Friendly now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good234 verified reviews
AI Summary

Guests highly rate the good breakfast and frequently praise the friendly staff.

Categories

Cleanliness4.7
Service8.7
Location8.2
Room Quality5.7
Amenities6.7
Value for Money7.7
Food and Beverage8.2
Overall Experience7.7

Select topics to read reviews

I
irmamxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 17, 2024

"Exceptional"

9.0

Me gusta el hotel pero no todos los cuartos ya son 3 veces que me alojo ahí y prefiero la habitación 4 es más grande y espaciosa

Que no pude prender la tele es la segunda vez no se si falta otro control

Helpful?
R
rejonmxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 14, 2024

"Exceptional"

9.0

Amabilidad por parte de la recepción

Helpful?
R
RenedeDE
Verified booking
couple
Standard Room
Stayed in Aug 21, 2024

"Für eine Nacht als Zwischenstop geeignet. Einfach gehalten aber ausreichend."

8.0

Das Bett war bequem. Es gab warmes Wasser aus dem Wasserhahn und der Dusche. Die Duschen sind groß. Ein Fernseher war vorhanden. Klimaanlage TipTop. Klein aber fein. Alles sehr Tierfreundlich gehalten. Die eigenen Hunde vom Besitzer laufen frei herum und begrüßen die neuen Gäste.

Die Lage ist mitten im Nichts. Für das Frühstück war kein Platz mehr frei. Man zahlt zusätzlich eine relative hohe Steuer oder Kur-Tax.

Helpful?
F
Flores PrimeromxMX
Verified booking
couple
Standard Room
Stayed in Aug 19, 2024

"Deficiencia en el servicio"

3.0

Qué tenia espacios verdes

1. Falta de espacio en las habitaciones 2 El baño era súper pequeño e incomodo 3 El personal del desayuno súper desagradable y desatento. Salimos a desayunar 10:30 am y se molesto demasiado porque es servicio de 8 a 11 am. Solo contaban con huevos al gusto para desayunar. Pésimo servicio y engañosa publicidad de qué incluye un desayuno cuando es súper x

Helpful?
C
ChristianmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2024

"We stayed only one night and that was already too much…"

6.0

Nice little swimming pool

Staff not really friendly with 0 flexibility (you get a rumpled eggs for breakfast, don’t bother asking a boiled egg or a sunny side up, you won’t get it). The place is far out from everything, we had to each time wait 20 min for a taxi to eat somewhere. Overnight, the air condition stopped working, nobody there to fix it. Didn’t get any sleep because of the heat and the alarm beeping going if the air condition. When I reported it the next morning I got a “oh, really?” and that was that. The are pet friendly, meaning they have two dogs themselves and when you go to the pool you basically run in their “business” because they poo everywhere and nobody is cleaning it up. Wouldn’t go there anymore ☹️

Helpful?
L
LaurausUS
Verified booking
couple
Standard Room
Stayed in Aug 15, 2024

"Exceptional"

10.0
Helpful?
J
José AntoniodeDE
Verified booking
family_with_children
Standard Room
Stayed in Aug 6, 2024

"Excellent"

8.0

El personal del hotel es súper amable y el desayuno está muy rico. Además es muy bonito aquello.

La ducha iba regular y hay muchos mosquitos

Helpful?
J
Jose Del CarmenmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 2, 2024

"Exceptional"

9.0

El trato amable del personal, muy atentos en todo momento,

El estacionamiento esta muy reducido

Helpful?
J
José AntoniodeDE
Verified booking
couple
Standard Room
Stayed in Jul 30, 2024

"Excellent"

8.0

La amabilidad del personal y el desayuno, estaba muy rico.

Apenas salía agua del retrete y del lavabo. También la ducha dio algo de problemas

Helpful?
G
GarciamxMX
Verified booking
couple
Standard Room
Stayed in Jul 20, 2024

"Exceptional"

10.0
Helpful?