2 Bedroom Condo Iloilo City

Our stay was extremely disappointing and stressful. When we arrived, the owner had not registered our names with the building administration nor informed the security guards about our booking. Because of this, we had difficulty entering the property and spent a long time trying to contact the owner, who was not answering calls or messages. When we finally got inside the unit, we were shocked to find that the place was infested with cockroaches. This was completely unacceptable and clearly showed poor maintenance and sanitation. Because of the condition of the unit, we immediately requested cancellation and a refund, but the owner never responded to our requests. Due to these issues, we had no choice but to find and pay for another accommodation on short notice, which caused us additional expense and inconvenience. I would strongly advise future guests to be cautious when booking this property.

Our stay was extremely disappointing and stressful. When we arrived, the owner had not registered our names with the building administration nor informed the security guards about our booking. Because of this, we had difficulty entering the property and spent a long time trying to contact the owner, who was not answering calls or messages. When we finally got inside the unit, we were shocked to find that the place was infested with cockroaches. This was completely unacceptable and clearly showed poor maintenance and sanitation. Because of the condition of the unit, we immediately requested cancellation and a refund, but the owner never responded to our requests. Due to these issues, we had no choice but to find and pay for another accommodation on short notice, which caused us additional expense and inconvenience. I would strongly advise future guests to be cautious when booking this property.

Host did not inform the guards of our arrival and the guards complained of them being late (and cannot be reached) all the time. Guests were not able to fill out registration form by check in time and guards did not allow guests beyond the receiving area because of no confirmation from host. Guards said that this happens most of the time forcing other previous guests to just leave. We left too as we were already very late for our event. Host replied too late stating that he/she fell asleep. By then, we no longer needed the room. A responsible business owner/host could have informed the guard/building admin earlier as soon as we have paid for the room in full. What a waste.

Owner was unresponsive and there was no care taker . Owner only chooses to communicate via app . No water when we arrived , had to wait for 3 hours to have the seal from water meter removed by building plumber , as apparently , owner hasn’t paid off the water bill .

It was filthy , with roaches crawling . Furthermore , some of the lights were busted , and the TV is not working , as the battery in the remote is Missing . It’s like an abandoned condo unit, that’s never been cleaned nor maintained well.

Apartment is lovely. Great location. We loved having the swimming pool.

We stayed for a week. There was no Internet. We booked for 4 but apt was only made up for 3. Host supplied additional bedding after 2 nights as they were travelling. Additional cleaning products would be good eg. Mop bucket. Dish cloth, tea towel etc