Keba Xpress Hotel - Entebbe

The hotel was very clean, and the staff were just wonderful; the receptionists were ready to help anytime and were very polite. I want to give a special shout to Annet and her team at the Reception and the Restaurant Supervisor and her Team, they always call me for breakfast if they don't see me in time. I appreciate all of them. I promise to stay there again anytime I am in Entebbe.

The food is fantastic, but I am not used to it, although I still eat.

Never even got breakfast and it was included

Everything

Nice pool

When first arrived our room wasn’t ready, had to stay in a tiny room that wasn’t big enough to even put the baby travel cot up but charged the same money as a luxury room. After we got moved the next day the room was much better but cleaners thought they had authority to pick my 1 year old child up by one arm when she was sleeping which was totally unacceptable. I was so angry they even touched my child let alone wake her up by lifting her with one arm. There was several times we had to send food back due to staff not listening.. also I once asked for a plain cheeseburger.. they sent a cheese bun with no meat twice before they admitted they didn’t actually even have a beef burger. When leaving the receptionist had messed with our dates and put us down to leave a day earlier than we expected then charged us an extortionate amount. I wouldn’t go back to this place if you paid me.

The staff is absolutely great.

The location is great close to the airport and the hotel airport shuttle was super affordable ,ms Annet was super helpful and super polite Always there whenever we needed her ☺️