Blue Mood - by MyHomeInComo

There was no air conditioning and it was very hot

There was no air conditioning and it was very hot

Very spacious apartment, with nice, comfortable bedrooms. The air conditioning works well, especially in the bedrooms.

Windows all face west, so it was pretty hot in the summer. We had to keep all the shutters closed to keep it as cool as possible.

Great location, easy access and parking.

Its in the 3rd floor and elevator didn't work. It could use another small couch or chair for sitting in the living space. Sleeps 6, sits 2.

Location was nice. A lot to see around the area and several restaurants within walking distance

We were 2 guests and only had 1 set of keys. We were not doing all activities together so it made hard to share keys, etc. this was the most annoying part of this apartment.

I liked the location - and the interior of the apartment.

The aircondition could not get below 25 degrees making it a bit hot in the summer. The owners reacted quickly in the beginning. But the technician never came - and I had to contact the owner to be told that the technician was too busy so could not solve the issue during our stay.

Spacious

3 air conditioners and none of them worked

The apartment is large and spacious, a good place to actually rent if you lived in Cernobbio. Location within walking distance to the lake. The Blue modern decor. The bed was very comfortable.

When we got to the entrance, we had a difficult time finding how the keys worked to open the gate to the property. There were a lot of dead bees on the floors and more kept coming into the apartment. We could not find where they were coming from. The Nespresso needed a manual bc when I tried to make coffee, water just ran out of the bottom. (I have a Nespresso, so it shouldn't have been difficult.) Photos and description should have helped locate the apartment, but the name on the door was Bianco, NOT Blue Mood. We tried every apartment and finally decided that the name was never changed. (It was the same name on the mail slots too. It was around 6:45pm when we realized that we didn't know how to work the gate and we had dinner reservations. Noone was available to help us online. We got an email response that said it was too late to help us. We did not leave the property and we did not get dinner that night! Who ever we asked said that the only way to open the gate was with a key or remote. Out of frustration, we left the following morning, even though someone called us and explained the way one key opened the gate. We still didn't know how to return through the gate. We have traveled to Italy many times and never have we been disappointed until Cernobbio. We will never return. We have used Booking.com frequently as well.