Blife RYA private rooms - Airport stay

Aucun contact, manque de transparence sur l'endroit (4 chambres dans un appartement commun, donc cuisine et salle de bain à partager), lit de camp tout pourri

l'emplacement à moins de 10 mn à pied de l'aéroport de Faro

Die Organisation und Beschreibung, wie man an die Schlüssel gelangt, war prima. Obwohl es ein wenig kompliziert war. Die Lage am Flughafen war ebenfalls prima. Es war sauber, Handtücher waren vor Ort.

Wir wussten, dass wir uns ein Bad teilen mussten, das empfanden wir nicht so toll.

Nähe Flughafen

schmuddelig , Schlimmel, gefährliche Elektroinstallation Umständliche Kommunikation.

We were unable to access the property due to a faulty door so we never saw our room.

Everything. I recommend that you do not book with this company. This property has four layers of security. We got through the first two layers easily but could not get into the property. The electronic door knob had a code to put in. We did this and it said out loud that the door was unlocked. It wasn't. We tried every way of turning the knob, turning the other knob, pushing and pulling to no avail. We tried for over an hour and we put the code in over and over again and got the recorded instruction about thirty times. It was very stressful. We were in a narrow corridor with no windows and nowhere to sit. We are both in our seventies. I called the property using the numbers they provided multiple times and also sent them messages at the time on the Booking.com app. They did not respond to any of these. There was no human available at all. Eventually I had to book another place as we had nowhere to stay the evening before our flight home at 6.20am the next day. Blife didn't respond to my messages on Booking.com until after 11pm on the Friday night, when we were home. Up to then their automatic messages assumed that we had stayed there. I asked Booking.com for a free cancellation, then spent four weeks writing emails, providing evidence and waiting for a refund from the property, which never happened. They basically argued that it was not their fault and implied that we did not follow the instructions. This is simply not true, We followed the instructions to the letter. I sent Blife screenshots of my phone calls and messages but they were in denial. They made false allegations. I called Booking.com four times and spoke to four different workers. They were very apologetic but all they did each time was try to contact the property on the phone. These came to nothing. The last worker contacted a superior and Booking.com have "rewarded" me with £12 travel credit. I paid £69.

Отличное расположение, очень быстро добираться до аэропорта. Можно наблюдать за взлетом самолетов из окна. Но шума совсем нет. Я забронировала этот же номер на обратную дорогу из-за раннего вылета

Muy práctico por la cercanía al aeropuerto.

L'emplacement et la communication

Dommage que les portes soient vitrées et non pleines, du coup dérangé par les va-et-vients décalés des autres occupants qui allument la lumière.