Relax Suites Extended Stay - La Mirada

Staff was okay.

Room smelled like wet dog, mold, and like something died in there.

The first room I was given smelled of mildew and dingy carpet - the A/C or open window couldn’t help it so I requested a room change, and the stay was even worse.

The staff upon check in was very helpful and courteous. Once we had got into the room it was still dirty. The beds were made but did not have a blanket. Only the fitted sheet and flat sheet. Only 2 towels, and it was a double bed. I did see cockroaches in the kitchen area bathroom, and by the bedroom. This Extended Stay has been the worst on I have stayed at.

Stinky place

Nothing this place has went down hill the only good thing was the staff he was nice.

The first room we got smelled like cat litter and cat pee, the tv has no batteries. We went to get an exchange every room he showed us has roaches. On the bed, on the walls and on the counters

When I arrived, I had to wait 30 min before someone came to the front desk to check me in. There are people staying long term, and it felt like low income housing. When I got to the room the shower curtain was falling out of the wall. My daughter and I didn’t feel safe, so we just left. No one at the front desk again to talk to about a refund so I forfeited the cost of the room.

The property looked nothing like the pictures online. There was what appeared to be a homeless lady in the parking lot when we arrived. The cars we parked next to looked as if people lived in them. We went to the room there was dog food on the floor and dog hair everywhere. There were used water bottles in the refrigerator. Fortunately, when we went to check out we were given a full refund. We drove around the building and some of the windows on the back side of the building were busted out. Upon further reflection we decided the lady we thought was homeless was probably a resident of the hotel. It looked more like a homeless shelter than a hotel. Did not feel safe at this location. We were afraid to put our bags down for fear we would get some unwanted guests in them.

This place waa the most horrible hotel i have ever stayed and booked thru hotels.com. The hotel looks nice on tje outside but as soon as you pull into the parking lot it ia disgusting. People are sleeping in their cars. The smell of urine permeates the entrances and the elevator. Once in the room there was blood on the sheets. We had moved the lounge chair to adjust things and there was a bag that lookes that beed used for drugs empty on the floor. We tried to make the best of m it but coold not put up with how dirty the bes was so we bought cheap sheets cause they wouls not replace them. And when ww went to chnge them more stains on mattress. Had to change rooms aftwr arguing but we checked 2 before we accepted one. HORRIBLE. SHAME ON BOTH THE PLACE AND HOTELS.COM