Relax Suites Extended Stay - La Mirada

Cucarachas and trash dirty

Infested with bed bugs. We left within two minutes of walking in and seeing live bed bugs all over the bed

Great staff

Roaches in the room. Sticky floor. 1 single towel. Tub clogged. Pee on ground by toilet

This place is disgusting! Took forever to check-in due to only one person working. I specifically asked for a clean room, the room did not smell pleasant. No remote for the TV, pillow cases had make up, had to go back down stairs to make these things know because the phone is not operable, this in itself is a safety issue. Once I had the remote, the tv kept turning off....FRUSTRATING FOR SURE. There were roaches, one even got in my bag. Floor was not properly cleaned. People hanging around outside. If we had another choice for the evening, definitely would've left. Where was the breakfast??

We didnt have a breakfast, the room was dirty housekeeping tried to accommodate date us , but not their fault the mattress had stains , we saw this because the bed was not made up with clean sheets when we arrived ,had stains and they had to change, we only got 1 towel , 1 little bar of soap, i kept all lights on because afraid of cockroaches , sorry to say all this but not a clean place at all , to be very honest this place needs serious renovation , plus the front lobby smelled like Marijuana , we would of checked out but had to be at a wedding and drove 6 hours to get there so not much choice since most hotels around were already booked on a saturday..just so you know the pictures you have online were probably taken when this place first opened but there are difiantley not recent .

Full of bugs very unsanitary

I would not WOULD NOT RECOMMEND THIS PLACE TO ANYONE WHO WANTE TO REMINE HEALTHY AS IT HAS ROACHES RATS BLACK MOLD & NO FRIDGES WORK AS WELL AS THE LITTLE LITTLE BIT OF DISHES I WAS ABLE TO GET WEEE HANDED TO ME DIRTY

Your staff was friendly and your security eager to help you. The room was missing a curtain and had a large wall mirror covering the window and seemed awkward. Upon entering the room, the a/c was running and the room was freezing. There was only one set of towels and the bed didn't have a blanket but a thin blanket. Also there was a large dog that kept barking constantly in the third floor (I think in room 303 or 305). I also did not like the fact that there were no luggage carts to utilize to assist in loading my luggage. The floors in the bathroom were dirty with stains. The bathroom counters were stained. There were only 2 pillows on the bed and there should have been at least 4 pillows. The pillows must have been washed with some bad detergent because when I woke up my face had a rash. I wanted to shower but the lack of towels made me decide not to shower. The dresser was broken and the blanket had a large hole that looked like someone burned it with a cigarette. There was no signage that provided information about the hotel and when breakfast was available. Only thing I saw was coffee and packets of oatmeal and a pitcher of hot water. That was not really a breakfast in my opinion. When I checked out one of the hotel's front desk people smelled of body order. I feel that the hotel could really use some serious help to provide a clean and safe environment.