Super 8 by Wyndham Amarillo Central TX

Nothing

Coming from a road trip. No hot water, and no one informed us. We checked in at around Friday night at 10:30 11 pm at night in check in date and went to room. Room smells, not comfortable. Comforters smelled. No clean towels. Main issue no hot water. No one informed of us of no hot water. I even called at night about no hot water. Waited to see in morning if hot water, still no hot water. My friends room also no hot water. I booked 2 rooms total - one for my family, and one for friends family. In morning woke up, still no hot water. Went to front desk and in morning they told us u can stay longer or ask for refund thru booking or call the manager On Monday. Booking was ok to issue refund entirely but needed in writing. Since we were on road trip we left by 9 am ish. Was not able to use the facility and paid about $182. Called Monday to the manager and she called back and said can issue $11 refund for each room as she says wyndham is allowing 15% discount. Ridiculous. Still no refund to date. I followed up thru booking and still no response back. Check in date was Dec 27th/28th. The manager didn’t want to listen and was rude. She was like the first time she got informed was 5 am in morning. Paying about $200 and was not able to really enjoy the stay or even have access to hot water. Horrible! Would never recommend.

No road noise, comfortable mattresses.

Gross breakfast, extremely old facility.

Clean and inexpensive

No hot water. Toilet not secured to the floor. Located next to abandoned buildings. Area seemed sketchy.

Easy to get to off the highway

It’s was not in great condition, the hallways smelled of cat urine or an amonia like smell and the sheets were stained. Also very loud families with thin walls

Bad location. Bed was comfy

Needs better location

Clean, reasonable price, large room, recently renovated. We’ve been on the road for 10 days, this is the nicest place for under $100 we’ve stayed at.