FabHotel Prime Goodwill

Never trust this type of property they make you stay in different named hotel No proper service given staff is very bad .No good behaviour towards guest

Nothing

Booking.com ate our money we paid money and the booking was not confirmed the guest were denied checkin they said they dont have booking. Received email from fab hotels also stating its booking.com mistake and not fab hotels. WE NEED REFUND

Need refund

My booking was cancelled and was asked me to talk to customer care for resolution. Also staff told me that bookings were full and I have to take care and talk to fab

Staff and their responsibilities

Easy access, great location. Very close to Kolkata vfs office for biometrics. We checked in at 1am in night, hotel people where available. Room was big enough, bed was comfortable, toilet was decent. But very makeshift. We had breakfast, idili chutney was really good.

There was no booking in my name. Fab hotels had not confirmed cause i had not done the initial payment. When it clearly said pay at property. Hence checkin was quite hectic. So late at night. If i was travelling alone would be a huge problem The building it self is very old. Room had cracks, didnt look new or nice at all. Not a fan of the hotel. But choose it for convenience

Hotel did not allow me to check in despite paying 100 percent advance

NOTHING....

ROOM SERVICE TAKEN MY CLOTHS & VALUABLE THINGS FROM MY CUPBOARD AND WHEN I ASKED TO STAFF THEY DID NOT HAVE IDEA ABOUT THIS. ALSO I HAVE BOOKED HALF BOARD MEAL AND FOUND NOTHING LIKE GOOD MEAL. I ASKED FOR TEA IN BREAKFAST & THEY TOOK 1 HOUR TO PROVIDE A SIMPLE TEA.

Location

1. Staff were not helpful. 2. No kitchen and room service was pathetic 3. Only number available was reception and for a cup of tea it took them 1.5 hrs to bring 4. Window panes are broken and without latch 5. Bathroom fittings were all loose and broken