Priority Suite - Modern 2 Bedroom Apartment in Birmingham City Centre - Perfect for Family, Business and Leisure Stays by Estate Experts

None nightmare experience

Scan stay away. There was previous review about being cancel last minute I should have avoid but gave it a chance, a big mistake. I value my privacy so l booked this apartment because there was no video or audio recording. Got to the property and there was doorbell camera plus a sign stating cameras and audio recording. I closed the door and return the keys straight away. Contacted booking.com and explained this is in breach of their listing requirements where property had to clearly state if there are recording equipment. I contacted the property owner estate expert and she said that it was for security and there was no audio recording even though the sign clearly say audio recording. Then I complained to booking .com and they contacted the owner. She then told them the camera doesn’t work. Stay away from this property if you want a honest hassle free stay. Nightmare experience and I got no refund for the week which was over £700.

المكان جميل ونظيف

كان سبب إختيار هذا المكان المساحة 151 متر وكان الواقع نصف المساحة المذكورة للأسف اصبحت العائلة في المكان مثل السردين

N/A

Numerous areas of concern mostly around cleanliness including, but not limited to, bathroom and bedsheets. Dirty cotton buds from previous guest in bathroom bin. Blood stains and hairs in the sheets. Marks and dents all over all walls. Sellotape and blue tack all over walls. Numerous items broken too, including toilet seat. Radiator detached from wall. This is just to mention a few. Was staying for a friend’s wedding. Ended up with very little sleep due to feeling unclean and uncomfortable. Notices in the building say no apartments should be used for ‘airbnb or similar’. Question if this is a legitimate listing.

The location was good very close to central and shopping mall - The apartment had good lighting and spacing - The bathroom was good and clean although the shower head needs fixing - The host was very responsive to our requests

Couches were uncomfortable and needed deep cleaning - The apartment cleanliness could be better - there are stains on the wall, stove and oven - We stayed at the apartment for 8 - 9 days but did not receive any additional bin liners

Host cancelled last minute so we couldn’t stay , very unprofessional

Location was perfect for what we needed Spacious property

Whilst the property is spacious and in a good location the actual apartment itself needs some tlc. Mattress in one of the rooms is awful and every spring sticking up. Not comfortable at all. I did contact owner who came to inspect and said she’d arrange a new mattress and would contact me later that day. I never heard from her again She advised to sleep on the sofa bed! Not what I’d paid for plus it was also very stained. The mattress protector had also seen better days and definitely needs replacing. Lock on front door is also in need of a replacement as locking and opening takes a very long time due to not being aligned correctly. Whilst the apartment is a good size and central it’s fair to say it needs a spruce up and some looking after and attention to detail. Cleaning was also questionable with lots of dust and an awful smell in the fridge

Spacious, neat and tidy

Advised to provide instruction on how to check-in & check-out of the room, as well as where to find the tissue paper and bin bag. A little bit problem of the lock of main door, as it could not lock well sometimes.