Lovely 2 Bedroom in the Heart of Colorado Springs

The kitchen was a good size, new refrigerator, nice stove, the coffee maker was in good working condition. The beds were comfortable.

The towels were dirty , most had stains on them, some had balls of hair on them and there was a towel with holes . One of the bed covers had a rip in the seam and the stuffing was hanging , whomever made that bed had to see it but didn’t care enough to replace it. The rooms are very bright in the morning. There were window covers but white. The property said none smoking, the apartment didn’t smell but the hallway and outside people were definitely smoking , as soon as you opened the door to the property you got a strong smell of smoke. We stayed with children and I did not appreciate the property owner keeping that from us. There was no clean sponge to clean dishes and only 1 dishwasher packet under the sink. Upon check out this was the first time as we frequently rent in booking did the owner instruct to wash and put away the dishes, but did not provide a clean sponge to do it with. We always load the dishwater and start it as it is obviously more sanitary that way. The tile by the bathroom was broken and we kept tripping over it.

Staying here was a great experience! Very cute, clean, pet friendly, and with immediate response from owner when I forgot code for the main building door. Definitely would stay here again on my next trip this way!

The apartment was nicely decorated and comfortable for Grandparents and adult grandchild.

About 8:30 on the night of check-in, I hear the electronic door lock cycle, then the door handle rattle. I immediately re-threw the deadbolt. Fortunately the doorknob lock was in place. Looked through the peephole to see two young men trying to figure out why they couldn't get in the apartment. Never spoke with them They eventually entered a different apartment on the same floor. Seems the landlord gave them the entry information for our already confirmed and occupied space. The next day she changed the entry code for our apartment without notifying us so we could not get in until we contacted her. She remotely opened the lock and gave us a new entry code. Then after we were in, changed it back to the original. All without a single apology or explanation. Would stay in the apartment again, but only if under better management.