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9.3 / 10 Guest Rating

Gated Community Home, Parking, Pool, Tennis court

Calzada de La Aurora, Querétaro, mx

Gated Community Home, Parking, Pool, Tennis court - main view

About the Property

Luxurious Gated Community Home in San Miguel de Allende

Modern Amenities: Enjoy a fully equipped kitchen, flat-screen TV, and free WiFi in this spacious 2-bedroom holiday home. The property also offers a terrace, outdoor dining area, and streaming services for your entertainment.

Relaxation & Recreation: Unwind by the outdoor swimming pool or take a stroll in the garden. For sports enthusiasts, there's a tennis court available.

Convenience & Accessibility: Benefit from 24-hour front desk service, airport transfers, and a lift for easy access. Explore nearby attractions like the Historic Museum and Church of St. Michael the Archangel.

Experience luxury and comfort at Gated Community Home, Parking, Pool, Tennis court. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional8 verified reviews
AI Summary

Guests highly rate the beds were comfortable and frequently praise the location was good.

Categories

Cleanliness10.0
Service9.4
Location10.0
Room Quality9.0
Amenities9.2
Value for Money8.0
Food and Beverage9.8
Overall Experience9.0

Select topics to read reviews

K
KimberlyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Most major appliances failed during our stay and the property manager failed to provide solutions."

1.0

Beds were comfortable. Location was good.

During our 28-night stay, the property suffered from persistent, compounding failures of essential utilities and major appliances that failed to meet baseline livability standards. The water heater failed completely, leaving us without hot water for days, and the replacement unit only provided hot water for six minutes before running cold. The bedroom air conditioning unit routinely blew hot air and shut off completely after 1:00 AM, making the room too hot to sleep in, while the microwave functioned only intermittently throughout the month. The drinking water pump broke, leaving our primary potable water supply non-functional for three days. We reported all these things and while host responded most of the times, the solutions provided did not fix the problems. Laundry was another major issue, as the dryer completely failed to dry clothes across multiple cycles. The host attempted to provide an outdoor drying rack, but the gated community's management banned its use, forcing us to rely on an outside laundry service that left us without clothing for several days due to delayed and inconsistent turnarounds. Despite frequent visits from a maintenance technician who eventually admitted the appliances were unrepairable and required full replacement, the host failed to resolve these issues during our stay, leaving us to manage a highly deficient property while caring for three small children. We tried to work with the property management company to figure out a fair solution, but they failed to acknowledge that their property was deficient or offer any kind of compensation, so we were forced to work with booking.com to resolve. This is one of the most expensive properties with its specs in the area and it's marketed as a luxury stay but it is the worst stay we've had after being in many properties in Mexico. Right now we are in the same city at a property that costs half of this one and it is much more comfortable and all appliances work great.

Helpful?
J
JohnusUS
Verified booking
young couple
Standard Room
Stayed in May 4, 2025

"Nice, clean well kept Condo complex with lots of birds to entertain you."

8.0

The staff at HOLT was very prompt and friendly in responding to inquiries. The location somewhat outside of the Centro area was both a blessing and a curse. While having less traffic and congestion was nice, it was a non-trivial hike to go into the city daily, and the cobblestone sidewalks EVERYWHERE didn't make the trek any easier. The sounds of the birds was very nice in the morning and throughout the day.

We would have appreciated knowing ahead of time how much noise (i.e., frequent explosions, fireworks, etc.) would be present. We understood that religious holidays are celebrated in Mexico and in SMA in particular with fireworks... but 10 of the 12 nights had explosions at 6:00 am or in the middle of the night at midnight or BOTH! (To paraphrase the Simpsons... "Celebrate the birth of Saint XYZ by blowing up a small part of your country!" :-) ) Of course, the property can't do anything to stop this, but some forewarning like "Bring your earplugs!" might have helped. The gym was not usable b/c it wasn't airconditioned and the "key" for the treadmill was missing and to our knowledge never found though we asked management for it.

Helpful?
J
JaviernlNL
Verified booking
with friends
Standard Room
Stayed in Dec 22, 2023

"Disappointing"

4.0

The property was ok.

We forgot 2 iPhone chargers and called them right afterwe left the facilities. They took a week to reply to let us know that just “one” was there and then dared to tell us that to send it to Mexico City, they would charge us 75 Dollars for the time the employee had to post it. What a joke - when San Miguel’s employee salary is less than 10 Dollars an hour. They took hours to respond and, as a matter of fact, left us with a bitter aftertaste.

Helpful?
A
AntoniousUS
Verified booking
group
Standard Room
Stayed in Dec 16, 2023

"Exceptional"

10.0

The place is amazing. It's private and quiet, and completely equipped with everything you need, just as advertised. Perfect for families or groups of friends that want to relax. There's also security 24/7 at the gate. I would gladly stay here again. Thank you.

Helpful?
P
PhilippusUS
Verified booking
family with young children
Standard Room
Stayed in Dec 4, 2023

"Good"

7.0

Great place, location, and facilities.

For a stay of 3 days we received a crazy total of 18 messages/emails including the requirement to take a selfie and sign a mandatory contract.

Helpful?
T
TeresausUS
Verified booking
solo traveller
Standard Room
Stayed in Nov 28, 2023

"Very nice unit but too noisy to ever return"

6.0

Location was good, furnished very nicely. The bed was very comfy. Kitchen well-equipped and the bathrooms were lovely. The living room tv was great. The one in the bedroom didn’t work. I was there for only 2 nights so didn’t want to waste my time trying to get it fixed. Nice location with plenty of food stores and shopping. Very near Design Center Aurora.

Difficulty getting into the unit. The coded lockbox and digital door lock initially didn’t work. Management at the property does not have the codes. Had to call HOLT management. Quite a lot of paperwork which I did in advance. I understand it was a contract for a condo which would make sense for a month stay. For me for two nights it would have been more efficient to stay in a hotel without having to sign a damage waiver and scan my passport with a selfie. Noise level (it was a weekend and San Miguel is notoriously noisy)big block party just outside the complex and the unit is at the edge of the property so next to the party. Very easy to hear neighbors walking around in the upstairs unit.

Helpful?
L
LouismxMX
Verified booking
group
Standard Room
Stayed in Apr 1, 2023

"Way overpriced and property was in terrible condition!"

2.0
Helpful?
M
MatiassgSG
Verified booking
review category business travellers
Standard Room
Stayed in Nov 8, 2022

"Most amazing and comfortable stay in San Miguel de Allende"

10.0

We had the most amazing stay at this property in San Miguel de Allende. Not only was the space exceptionally well decorated, clean, and very comfortable - but it was also so well stocked with everything you'd need (kitchen utensils, HDMI cables, toiletries, etc.). We were in town for a wedding and the hosts even made sure to place a steamer in the property before we arrived. The property is only a short 15min stroll from the center of town, and very comfortable compound with a pool for those hot days. I would highly highly recommend this place to anyone coming to San Miguel de Allende.

Helpful?