Best spot for you and the family in Sevier County

Location was perfect. Only 5 minutes away from hotel my family reunion was held at and 5 minutes from where everyone else's hotel.

Wifi was horrible. Phone service (T-Mobile) was in and out. House next door had a grill and hot tub but we did not have either.

I wouldn’t know, I wasn’t given access to the property.

Extremely disappointing experience with Booking.com. Important fees were not clearly disclosed upfront, including excessive nonrefundable charges that only became fully apparent after booking. If the amount of pet fees were clearly posted I would not have continued with the reservations. When concerns were raised, there was no accountability or meaningful customer support. What made the situation worse was feeling pressured to pay additional fees just to receive access information for the property. I refused to pay the additional undisclosed charges, and as a result, the situation became unnecessarily difficult and stressful. I was not allowed or given a refund due to being in that window of “No refund” policy on this property. Transparency matters when consumers are making travel decisions, and hidden or poorly disclosed costs completely undermine trust. I would strongly encourage travelers to read every detail carefully and be cautious before booking. Based on this experience, I will be using other platforms in the future. Definitely would not recommend Booking.com. They do not stand behind their policies and advocate for their customers. They state, “you paid with Booking.com, no further payment needed. Report any payment request you receive and avoid clicking on payment links.” Yet they did absolutely nothing about this happening.

Everything was amazing

The location was fantastic. The layout of the home was great. The furniture in the live area was comfortable. The home was very roomy. The property owner was super nice and was always prompt in returning emails. Great customer service!

There was no outdoor grill. That would be a nice addition. Their needs to be more flatware. Also I think the plastic on the mattresses could be removed, and a mattress cover put on. The plastic makes the beds very hot at night for sleeping. Not comfortable at all. But overall, the property was much nicer than some others we have stayed at in the same development.

Location was fine

The pictures of the house showed a creek behind the house, but I was disappointed to see I was on the opposite side of the street.