Casa Yenny Balinese Style Villa by GLOBALSTAY - Seminyak x Kuta x Canggu

The accommodation was not fit for purpose. Air con not working, mould apparent in rooms and smell intolerable. We did not stay here 1 night but booked another location.

Nice Villa Ina nice location. It was clean, good WiFi, TV. The team/staff was very responsive when we had questions - communication via whatsapp. Centrally located , close to e.g. Seminyak beach (10 minutes by car/Grab - Not in walking distance)

Recommendation: to add some glasses, coffee mugs, cutlery and towels for the kitchen/dishes

The property was great, if it wasn’t for the issue we had we would haven enjoyed our stay. Great little pool, all the amenities we needed, clean, good locations

There was a water issue on first day, after the cleaner noticed the toilet was leaking They came to fix but couldn’t fix it, from there we had no water the remainder of our visit, we asked the staff and the company multiple times a day on an update with very minimal reaction The water worked for a few minutes after having to go onto the roof and press A button, which is what the staff told us to do when they replied. After minimal contact we had to organise alternative accomodation, I believe someone came on the last day to replace something,however we had already planned to move somewhere else

The pool

We had a very bad experience with this booking starting from the communication with the agency that manages the villa which replies from Dubai. We had an exchange of whatsapp just to ask for documents and deposit, then to give the entrance code. We had two serious problems with both bathrooms and the kitchen, and they replied after one day. Luckily, we found the cleaning woman who helped us. The villa needs many maintenance, and the AC system needs a charge of freon. WiFi is not fast, and the bedside lights don't have a switch, so y have to get up to on or off the light.. The furniture in general is old. The day we entered, we had a problem with the wc pipe that cause a flood. The repairing team came and fixed it but broke down the other wc in the other bathroom. Last night we woke up arpubd 3am. because of a big water noise in the kitchen. We realise that a pipe broke down behind the basin and the water flooded in all the house. We didn't know how to close the water, so we contacted the cleaning woman who luckily came after an hour when the water was everywhere. Of course, we had no news from the agency since we checked out, even after we sent them a video of both problems. Look carefully before booking this villa.

De prijskwaliteit verhouding is oke

Badkamer was erg smerig en de keuken stonk. Wifi deed het niet en foto’s geven een wat vertekend beeld. Het wordt slecht onderhouden