Scottish Inns & Suites Shenandoah Woodlands Mall

It was a good hotel

Tv didn’t work. No breakfast.

It had a musty smell and you could hear the traffic.

The lady who checked us in was very nice. The room was large with high ceilings giving a spacious feel. It was not as clean as it should be - not so bad that we felt we needed to leave (bedding, towels, sink, toilet were clean) but we probably won't stay here again. Floors felt sticky, lots of dead bugs (including one smashed and left on the ceiling!), one bedside lamp not working, the other bedside lamp had no bulb so room too dark, no hair dryer. I've stayed other places that had body wash and shampoo dispensers on the shower wall like this room had but it's the first time I've seen hand soap and lotion dispensers on the sink wall as well! I did like that there's no carpet and I also liked the walkin shower.

We were a group of teenagers who keeded a cheap and safe stay. Over all we felt safe, the staff was very nice shen we had issues. Our room was very clean!

The hotel for the price and location was great. Staff was pleasant, rooms were clean. They need to improve on the essential items in the room. Not enough towels, creamer/sugar for coffee was dried up old. No blow dryer was provided, Door

There was a pretzel in the bathroom, but it blended into the floor, an easy mistake. We were satisfied for the money we paid. The shower was nice and hot. Plenty of restaurants nearby. 1 mile from the Cynthia Pavillion to see a concert. The staff was very nice. We would totally stay there again! Oh, and it smelled fine and our room was not noisy and there were no weird people or hobos around.

Great

They took care of things right away

Desk staff not competent. Broken toilet seat. No facial tissues.