Cozy Bed in mixed room

EL LUGAR ES REALMENTE NUEVO Y MUY EXCELENTE SERVICIO ESTOY CONTENTO CON EL LUGAR

TODO BIEN

Location

The place is dirty, for more 10 days, they did not change the sheets, when I asked they said later and didn't. Also the kitchen was dirty all the time now way to cook during all my staying. The co-work is a gym and a dance academy, so noise all the time, bad idea.

Everything was fine, but there is one thing...

The staff are brazen, shameless liars and thieves. After a month of staying, after I asked several times, they changed my bed linens three weeks later. But a couple of days later, for some reason, they changed them again, this time without my knowledge, and took my personal belongings. One receptionist was very friendly and helpful, asking the cleaner for my things, and he brought them right away, but only some of them. The next day, a different girl fervently assured me that their staff had never touched my things (she probably didn't have time to contact a colleague and started lying randomly), denying what had happened the day before and making up some ridiculous story where everyone was to blame but not the cleaner who took my things. She then said that they didn't have and never had anything of mine. I told her that in that case I wanted to move out and I didn't intend to live in a place where employees steal things and other employees cover for them with brazen lies. Therefore, I wanted a refund for the new month of rent that hadn't even started yet, for which they had already charged me. They told me I could move out and my money would be returned. I went down to the reception an hour later to check out before 11 a.m. To my surprise, the receptionist returned one of the stolen knitted toys that my mother had made for me. They returned it even though they had never taken it or seen it... In short, I moved out without starting the new month. and i expecting a refund for it, since this is natural and reasonable in my understanding: the lease ended due to the fault of the staff. However, after that, they simply ignored me for several days, after which they rejected my request for a refund. I didn't expect to find such impudence and rotten nature in this decent-looking place. Therefore, I recommend avoiding this place if your things are valuable to you and you don't want problems and stress. Disgusting.

Nada

Mi experiencia en este alojamiento fue extremadamente negativa y recomiendo **evitarlo a toda costa**. Al llegar, no había ningún encargado y el vigilante me informó que no existía registro de mi reservación, a pesar de haber confirmado mi llegada y mi check in tarde. Intenté llamar a los números de contacto, pero jamás respondieron. Terminé sin hospedaje a las 2 de la mañana y tuve que buscar otro lugar por mi cuenta, lo cual fue muy estresante e inaceptable. Además, después de lo ocurrido, revisé las reseñas en Google y encontré múltiples malas experiencias de otros viajeros que coinciden con lo que viví. Lamentablemente, no las vi antes de reservar aquí. No recomiendo este lugar bajo ninguna circunstancia.

Cuando llegué no hubo problema, el pago se había acreditado y por ende ya no había que pagar más, pero en cuanto llegué, me comentaron que era el doble del precio, cómo no pagué eso, me dijeron que me saliera en la madrugada.

Limpieza , atención

El servicio de guardado de maletas está en una zona donde sólo pueden estar los trabajadores. Pensaba que era algo más cómo casillero donde el dueño de la maleta los pudiera poner y tener una llave

- gym is great - bathrooms are cleaned often - sleek interior design - kitchen is well equipped, clean and has stickers for labeling food - small grocery store in front of the building and Walmart within walking distance. - mattress is not too bad. - bedding is clean.

- WiFi not fast, fails often. - only 1 fridge for all the floor sometimes gets too packed. - 12 bunk beds in a single room even though in the photos it makes it seem like 6. 12 is way too many. - overcharged me and refused to reimburse breaking Booking ToS. - room has no windows so it smells bad - some beds are very squeaky and any minor movement will wake up everyone around - lockers are too small - some guest are just nasty (not hostels fault, but predominant in this hostel) and got twice things taken from the fridge labeled with my name - most staff were bad at their job. In fact, there is one guy who is great and efficient and all the others were mostly useless when you have problems. For example I had to follow up 5 times across 2 days to get my bedding changed. This includes the manager by the way. - while the common places are cleaned almost daily, the main room isn’t. Floor around my bed was accumulating dirt for long and no one ever cleaned it.