The City Club On Plein

It’s a quiet place

The WiFi didn’t connect the whole day

Unfortunately, this hotel did not meet even the minimum standards we expected. First of all, every time we entered the hotel, we had to text a message to the receptionist and wait for someone to open the main door for us, which was very inconvenient. Secondly, there were rats on the same street and right at the hotel’s entrance, which made us feel unsafe and uncomfortable. Additionally, we were supposed to stay in a specific room, but it was changed without prior notice. The shower door in the room was broken, and the television did not work at all. Overall, the experience was disappointing and far from acceptable.

There were no breakfast served , and I was even told my room wasn't earmarked to be cleaned. The duvet is paper thin and the room ice cold and I request another blanket but was told they don't have. The shower is a slipping risk which could cause serious injuries.

Nothing

- the bathroom door had a damage in it, the shower water ran outside the shower area and flooded the entire bathroom, the shower towels provided were such low quality that they flaked off when wiping myself, I had to get a towel. - The room had no place to put your clothes, had to live out of my bag for five days - The housekeeping service was terrible, came into the place and took out the trash but didn’t even change towels - The tv was smaller than most laptop screens - The places echos because it’s so empty

The room

The shower it didn't have the door

Cleanliness

Noise, staff not cleaning our rooms