2BR flat in Greater London with free parking

The location was as expected.

I am extremely disappointed with our stay at this accommodation. From the moment we arrived, it was clear that the property was not as advertised and fell well below an acceptable standard. The entire apartment smelled strongly of weed, which was both unpleasant and completely inappropriate for a family stay. The property was also unclean, with a dirty baking tray left in the oven and unclean glassware in the cupboards. This immediately gave us concerns over hygiene. The apartment was located on the top floor, something that was not advertised, and made access with two young children and luggage unnecessarily difficult. The dishwasher was faulty, tipping forward when opened, which posed a genuine safety hazard, especially with young children around. Basic supplies were also lacking: no spare bin bags, only a small amount of washing-up liquid, and generally minimal essentials provided. The TV remote had no batteries, the internet connection was poor, and the main door to the building did not lock, creating a clear security risk throughout our stay. On top of this, we were given misleading parking guidance, causing additional inconvenience after a long journey. When we raised these issues, they disputed everything, rather than acknowledging or addressing the problems. We were also told that we should have complained at the time, but after an eight-hour drive with two young children, dealing with maintenance and safety issues immediately on arrival was simply impractical. Overall, this accommodation was not as described, not clean, not safe, and not well-managed. I would strongly advise others to look elsewhere — this is definitely not a good place to stay.

Modern and clean

Very cold and it’s not possible to modify the temperature, the main room at night time gets freezing. Was raining and windy. We all got little sick in the end of our stay.

Local close to station but worst place to stay

Had to miss a day because drop box code given didn't work and had to pay for hotel. Got into flat and hot water was not working for nearly a week. Had to call plumber and didn't feel comfortable in that situation. The front door was open so people could walk in the flat main entrance was worried people might come on. Was staying for. A month and wanted extra duvet cover and pillow cases and didn't offer any. And was some in the property which didn't notify me about. Only had 1 key for main entrance door wanted an extra key but didn't want to help. Kitchen floor was all scratched up and walls were dirty and marks all over flat walls in kitchen, bedrooms. Communication between host was really bad didn't offer any help or assistance. Underfloor heating didn't work. Bedroom had a sofa bed not a real bed and was a 2 bedroom flat. I felt so dirty staying there not being forced to only have 1 duvet and we were staying for a month. Didn't want to accommodate. And have chats as evidence. Tried to charge me extra for trying to clean and look after flat.

Good location, next to tube station and shops. Nice bright and modern apartment. Blitheful view from bedroom. Equipped with all required for long stay.

when outside temperature drops below zero - maximum temperature in bedrooms we were able to maintain 16 degrease C only, even if setting on heater was 21 C.

Good location and easy access to tube, buses, and supermarket. Spacious and warm, with views.

Shower didn't drain properly and could have been cleaner.

The property is neatly furnished and purpose built. It exceeded my expectation.

It is on the 3rd/4th floor.

Nice modern apartment, furnished really well and would stay again.

No cookware/Pots and pans. Hot tap doesn’t work but can use the tassimo coffee machine.

Excellent location. Next to the northern line.

Contacted booking.com about the washer dryer not getting any water. No one got back to us. A day wasted going to the laundromat