Il Comandante - Goelba

Posizione

Pulizia migliorabile nei servizi igienici

posizione

Brilliant location

Picking up the keys from a remote location, extremely inconvenient without a car. There is a key safe, why not use it? Paying extra for linen. Who is going to bring bed linen with them on holiday? No WiFi

Porto Azzurro is beautiful. The property is very close to the marina and all the cafes and restaurants. The cottage is quite cute to look at and has some outdoor space with table and chairs. The clothes drying rack is handy. Decent hairdryer was appreciated. Fridge and hob so can do some basic eggs. No toaster. There was some salt and pepper. We had to buy olive oil which we left there! No coffee machine. Aircon worked.

Having to collect and drop off key en route was inconvenient and expensive as in a taxi. There’s a key safe why not use it? Had to pay 40 euros for sheets, pillowcases and towels. We had to make the bed when we arrived after 6-7 hour journey! Poor communication often messages ignored or not properly answered. We had to dispose of our own rubbish. I used Google translate to translate from Italian to English. The process is complicated with different bags and QR codes you have to take various bags to the eco stations and it’s really dicky often didn’t work then had to try another station. Just not what you expect or want on holiday. I’ve never been asked to do this anywhere. Why can’t you just ask guests to separate the rubbish and your cleaners dispose of it at the end of the stay? It also says they will deduct from your deposit if they are fined for incorrect rubbish disposal! Cottage ‘rustic’ yes, very dated and not that clean. Doors and window shutters hard to open and close. Shower mouldy and small. Everything old and dated. Mattress and pillows were awful we slept very badly. Also was loud on Saturday night as there’s a bar almost attached with cigarette smoke floating up all night. We then had to check out by 9am. Check in is 4pm. Not thinking of the guest experience here at all at any stage.