La Fuente de la Casona

Ubicacion

Sucio. El ruido del termo del agua era insoportable.

Ubicación y amplitud del alojamiento

Falta menaje (sin escurridor de platos) Limpieza justa Problemas wifi, sin wifi Puerta de un dormitorio sin ningún tipo de seguridad (acceso a la casa sin cerradura desde un patio).

The actual apartment was just fine: clean, comfortable and fairly well-equipped.

It was not ready until after we arrived--and we arrived hours later than expected. We waited outside in the courtyard while the cleaners worked. They were courteous and helpful, but we waited about 30 minutes outside in the courtyard with all of our stuff when they worked. What was ABSOLUTELY TERRIBLE was not the apartment itself but the courtyard outside which was shared by all apartments--I think there were some apartments occupied long-term that were not rented to tourists--that's just a hunch. Our window looked out onto the fairly small courtyard, as did the entry door. During the night there was a group of men presumably in one of the apartments in the back. My hunch is that at least one of the lived there. They were shouting and arguing--one fellow was constantly shouting on and on very violently. I would guess that some heavy drug was involved as he sounded deranged. There was one bed in our apartment and I let my friend take it since she had a flight in the morning. I slept in the pull-out couch-bed that was actually quite comfortable, in the living room. My friend went to sleep in the bedroom--no windows--at the back and has a noise cancelling headphones, so didn't hear anything. I however was in the living room with the door and a window onto the courtyart. As the shouting became more violent and went on for at least two hours, well beyond midnight, I was increasingly afraid as the window was low and pretty accessible to the courtyard and the door was a combination keypad with a combo that was known at least by the cleaners and therefore others. As the shouting went on--mostly by one man but there were others--and as they came into the courtyard for a while--maybe 20 minutes--I felt vulnerable, pushed the heavy sleeper couch against the front door and put a chair under the window--it wouldn't have stopped anyone but it would have made noise.. Meanwhile I looked up the phone number for the police and had my phone handy.

La atención al cliente es algo a destacar

La ubicación, es un sitio muy cómodo y limpio

Las áreas comunes luego de acceder al portal se ven un poco descuidadas. El calentador de agua emitía un ruido muy fuerte que percibimos justo a la hora de dormir, pese a que se reportó no obtuvimos una solución.