The Argus Hotel & Cocktail Lounge

The employee at the reception (Jess) was an amazing friendly person. During our whole trip we’ve not encountered anyone this friendly and helpful as she was. Our welcome was warm, kind and she was super enthusiastic! Our stay was superb, clean rooms, comfortable beds and an amazing venue. It was an older building which had so much charm and a great vibe. Breakfast was great as wel!

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My stay at the Argus Hotel was wonderful! I came to Albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms were very comfortable.

Everything was great from the location to the look and feel of the place to the staff. The lounge was very nice as was the outside premises.

The remodeled mansion was beautifully done and is a delightful place to stay for someone who does not want the cookie cutter hotel room of the big chains. Free parking was abundant and the location is extremely convenient for State buildings, SUNY and tourist attractions.

Check in was very unusual. I was provided with a key code for the front door and given directions to find my room, no key just the key code to enter my room. The key code did not open the front door, no one was as the front desk. A guest happened to be in the area and opened the door for me. The key code did not open the door to the room. I wandered around the first floor and finally found a person to help me, she provided me with a real key. This person and every other staff member I met was very gracious, helpful, cheerful and I wish them much success running this hotel. They need to be more organized, I think things will improve.

Outstanding customer service, beautiful space, wonderful location, very comfortable accommodations.