The Argus Hotel & Cocktail Lounge

Friendly and cooperative staff.

Rooms were simple, but still comfortable.

There was a major problem with the “Booking” website. I was able to book a room that was “blocked” by the owner. The property is a historic building and the owner is a wonderful hostess. She worked diligently to correct the problem with the Booking website to get us credit. Will definitely stay there if in the Albany area in the future but will book directly with the property not thru Booking.com.

We never stayed at this property.

Doors were wide open but No one was in the hotel when we arrived. We walked in and found an office with a couch that seemed as if someone was sleeping in there because it had pillows and sheets on the couch. In the dining room was fruit and a bagel left over from the morning. The bar had dirty glasses and crumpled tablecloth on top. Walked up stairs looking for someone. Stairs were dirty and wrought iron had dust an inch thick. Rooms were sparse and empty. It was creepy. So I called and said we didn't feel comfortable staying there. The owners then came back from their walk and said they wanted it to feel like home. My home is nothing like that so we left. Owner said we wouldn't be charged.

The property was very scary at nights, the electricity went out for a few hours, did not like and would not return. My necklace was stolen by the owners and they refused to give it back to me, I will file a police report, they are thieves.

everything

Clean & quiet.

No staff on arrival. I had no idea where anything was.

The ease of checking in, breakfast was perfect.