Grass Residences Tower 4 SM NORTH

Hospitable host, view

CR/Bathroom, need a little improvement

The comfortable bed and room, very good aircon and beautiful ambiance of the room cleanliness.

a bit far from sm . Long walk .Too thin bath towel, no toiletries, atleast small sachet of sugar and salt, hopefully a ready gate pass for swimming pool for that day so we can use the free pool instead we didnt. The person who first communicate with me is a bit rude and lil in patience

Room was not cleaned thoroughly. Plumbing was leaking . Kitchen basin was leaking into the cabinet and smelled bad Some light did not work Door handle to bathroom falling off

Long wait for elevator service. Shower curtain and bath mat would be nice. Notice few cockcrotches.

Access to north Edsa was my best option to make reservation.

Security rules for guest is quit confusing. Guest with confirm room booking but without permit from security is not allowed to enter the premises.

Nothing. I left the property as I got in and asked for a refund. Unbelievable! I can’t believe Booking.com doesn’t screen their unit partners.

When we came in, i saw how the kitchen items all by the sink. In the small bedroom, there’s a cabinet and one was filled with damp linens, towels, pillowcases. Two towels, also damp were hanging by the curtain rod. The place was a mess and there were mosquitoes and the carpet were filthy. I messaged the property owner right away and showed all the photos of the unit. The good part was she refunded my payment immediately.Midnight, I had to look for a place close to the same area. Got a place but it was way more expensive. Didn’t have a choice as I was exhausted the whole day and also a disabled person. It was a very traumatic experience for me! Had to look for another place at midnight and had to get a public transportation.

Check in processes are big.complicated. we need to coordinate with the unit owner before.we can get in.