Kubu BK by Bukit Vista

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Booked one night, staff are not available after 6pm and there is no whatssap to contact them. The hotel had no wifi or phone signal meaning you have to walk up the road to a small cafe to get any reception. This was a nightmare and led to a very dangerous situation with robbers driving on the dark secluded road at night, which I had to walk on just to use my phone. As a result, I left after this incident and stayed somewhere else as it was so unsafe but the hotel are refusing to refund me so I have contacted booking.com for assistance. In addition the hotel is old and rundown with a foul mouldy smell in the bathroom. I would definitely avoid as it is very unsafe to stay overnight in this location with no phone signal, staff or security on site.

We could not stay at this hotel. When we got there, both rooms were damp. We called both booking.com and the hotel. The hotel claimed the rooms were not damp. As you will see, other complaints refer to the issue. They appear to just paint over the damp. One of us is on immune suppression and therefore it was not safe to stay here, and we had to sort our own alternative accommodation that evening at short notice. Booking.com were unwilling to help, and I am still chasing. Booking.com claim to not be able to get hold of the hotel, and the hotel claims they have not received anything from Booking. As it stands, I have paid full price for a hotel we couldn't even spend a night in. We appreciate it was a cheap hotel, but on our travels we have stayed in way cheaper, including in Bali, never with this issue.

Il est hyper bien situé et la piscine est nickel.

L’arrivée est compliquée car personne ne vous accueille. J’avais spécifié que j’allais arriver bien avant 14h mais ça n’a pas été pris en compte donc j’ai dû attendre dehors en attendant. Ensuite il y avait des fourmis dans la salle de bain. C’est très bruyant (chien qui hurle plusieurs fois dans la nuit). ce n’est pas une couette mais juste un drap. Et il n’y a pas de frigo dans les chambres donc compliqué pour avoir de l’eau fraîche à disposition.

Todo muy bien! No entiendo porque tiene tan malas reseñas. A mí me encantó y todo salio perfecto. Estuve en la habitación 3

Very nice place, lovely room!

The WiFi said 10/10 WiFi when really was about a 6/10

Muy bien ubicado

El baño podría mejorar

La cama era grande y amplia.

Nos faltó una nevera en la habitación, el alquiler de las motos era muy caro y tuvimos que buscar otro sitio. Por ultimo, el baño no era muy limpio y se inundaba cuando te duchabas.