Luxury Villa in Jungle Setting with Infinity Pool and Firepit

Tranquil jungle setting

Very disappointing and distressing stay – not worth the high price We stayed at Jungle Villa for a 3-night family holiday, but it turned into a disturbing experience. Some rooms and bathrooms had a strong musty smell, making them uncomfortable. On two separate occasions, a civet entered through the roof and urinated on the beds – once during the night and again during the day. This would never happen in a rental property,even in a jungle setting, if the roof had been secured properly. The worst part was the cook. He played loud music in the open-plan kitchen while we were trying to relax. For a barbecue we planned for my nephew’s birthday, he arrived late, took hours to prepare, and served food that was burnt on the outside and raw inside. Even worse, he served the cooked food in the same containers used to marinate the raw meat—completely unacceptable and a serious food hygiene violation. He later said he ruined the meal intentionally because he was against cooking meat. When we confronted him, he became angry and threatened us, which made us feel unsafe. The only positive was the kind and respectful housekeeping staff, who were also shocked by the behaviour of the cook and kept apologising to us. However, for over £2,000 for 3 nights, this experience was unacceptable. We ended up leaving a day early, and were only offered a refund $95 (the cook’s fee) which we didn’t take. Would definitely not recommend this property.